Human Resource Specialist

Other duties may be assigned as necessary. 

• Administer and manage the full lifecycle of employee benefits and leave programs through HRIS, benefits administration, leave management, payroll, and vendor systems, ensuring accuracy, compliance, and exceptional employee service. 
• Administer employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, flexible spending accounts (FSA), health savings accounts (HSA), and other voluntary benefits. 
• Manage benefit enrollments, qualifying life event changes, eligibility audits, terminations, COBRA administration, and annual open enrollment processes through HR technology platforms and vendor portals. 
• Partner with benefit carriers, brokers, third-party administrators, payroll, and internal stakeholders to ensure seamless integration of benefit and leave data across systems. 
• Develop, maintain, and audit benefit and leave records within HRIS and related platforms, ensuring compliance with company policies and federal, state, and local regulations. 
• Administer and coordinate FMLA, ADA, state-specific leave programs, workers’ compensation leave coordination, paid parental leave, military leave, and other leave of absence programs in accordance with applicable laws and organizational policies. 
• Monitor leave cases from initiation through return-to-work, ensuring accurate documentation, timely communication, benefit continuation, payroll coordination, and regulatory compliance. 
• Generate, analyze, and maintain benefits and leave reports, dashboards, and metrics to support compliance requirements, workforce planning, leadership decision-making, audits, and vendor performance reviews.
• Lead employee communications and education efforts related to benefits and leave programs, including open enrollment, plan changes, wellness initiatives, compliance notices, and policy updates. 
• Provide consultative support to employees and leaders regarding benefits eligibility, leave options, accommodations, return-to-work processes, and complex employee situations. 
• Resolve escalated employee, vendor, carrier, and system-related issues involving coverage, claims, eligibility, billing discrepancies, leave tracking, and system functionality. 
• Support annual benefits planning activities, vendor implementations, system enhancements, testing, and process improvement initiatives to increase operational effectiveness and employee satisfaction. 
• Maintain current knowledge of benefits and leave regulations, industry trends, and best practices, recommend enhancements to programs, processes, and technology solutions as appropriate. 
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards. 
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training. 
• Occasional travel may be required.