TouchPoint
If serving others is in your blood and you thrive on helping people heal TouchPoint is the place for you As part of Compass Healthcare we care deeply for people build belonging and serve with detail quality and excellence to set the stage for healing.
Were TouchPoint Support Services and our mission is to serve up hospitality for patients families and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support our work creates moments that matter. This takes a big heart a commitment to do the right thing and the belief that together we can achieve more than we ever could alone. We empower and uplift each other grow in our careers and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Clickhereto see what they said
Job Summary
TouchPoint is seeking an experienced and strategic Human Resources Manager to support our frontline associates and operational leadership teams across 13 hospitals within the AustinWacoTexas market. This role partners closely with site leadership to drive employee engagement staffing efficiency training compliance and HR operational excellence across the assigned hospital or regional footprint
Responsibilities
Multi-Site HR Support
Provide HR leadership and operational support across 14 Texas-based hospitals traveling between sites as needed to meet business demands.
Employee Relations & Engagement
Serve as primary HR contact for associate relations matters conduct investigations coach leaders and guide resolution steps.
Promote a positive workplace culture aligned with TouchPoint values.
Lead engagement initiatives communication strategies recognition programs and retention efforts.
Recruitment & Staffing
Partner with hiring managers across all hospitals to forecast staffing needs and support recruitment strategies.
Ensure efficient onboarding new-hire orientation and compliance with hiring requirements.
Monitor turnover staffing trends and workforce analytics across the Texas market.
Training & Development
Train leaders on HR processes policy interpretation performance management progressive discipline and documentation.
Conduct frontline orientation in the Texas market on a bi-monthly basis.
HR Operations & Compliance
Ensure compliance with federal state and local employment laws as well as individual hospital policies.
Maintain accurate HRIS data personnel files and reporting.
Strategic Partnership
Collaborate with operational leaders to align HR strategies with facility and regional goals.
Qualifications
Bachelors degree in Human Resources Business Administration or related field or equivalent experience.
3-5 years of HR generalist or HR manager experiencemulti-site or healthcare experience strongly preferred.
Strong knowledge of employment law employee relations and workforce compliance.
Excellent communication coaching and conflict-resolution skills.
Ability to work independently in a fast-paced service-driven environment.
Bilingual skills strongly preferred.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the followingbenefits to associates
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program
In addition full-time positions also offer the following benefits to associates
Medical
Dental
Vision
Life Insurance
ADDisability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts FSAs
Associates may also be eligible for paid andor unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotelyclick here orcopypaste the link below for paid time off benefits information.
httpswww.compass-usa.comwp-contentuploads2023082023_WageTransparency_Touchpoint.pdf
About Compass Group Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details httpsinfo.flclearinghouse.com
Applications are accepted on an ongoing basis.
Application Deadline applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.