Human Resource Generalist

Solomon Medical PAC is seeking a proactive, organized, and hands-on HR Generalist to own and develop the Human Resources function as the organization grows. This in-person role will support employee relations, policies and procedures, onboarding, payer credentialing, payroll, compliance, training, performance management, disciplinary actions, and employee records.

The ideal candidate is comfortable building HR processes and systems while also managing day-to-day HR responsibilities and working closely with leadership, managers, providers, employees, recruiting, billing, and outside advisors.

Key Responsibilities

Employee Relations

·       Serve as a primary HR resource for employees and managers.

·       Guide managers on employee relations, attendance, conduct, performance concerns, and workplace expectations.

·       Manage employee concerns professionally, consistently, confidentially, and timely.

·       Support employee engagement and retention efforts.

Policies, Procedures & Employee Handbook

·       Create, implement, maintain, and regularly update HR policies and procedures.

·       Develop and maintain the Solomon Medical PAC Employee Handbook and update it as laws, benefits, organizational needs, and practices change.

·       Ensure policies are communicated and consistently followed.

·       Coordinate with leadership and external HR or legal advisors when needed to support compliance.

·       Maintain current HR forms, templates, policies, and employee communications.

Onboarding

·       Own and coordinate the HR portion of onboarding for clinical and non-clinical employees and providers.

·       Work closely with recruiting, operations, managers, and leadership from accepted offer through the employee's initial onboarding period.

·       Ensure required documents are completed, including background checks, licenses, certifications, agreements, I-9s, W-4s, W-9s, and other applicable documents.

·       Create and maintain standardized onboarding checklists and workflows for different employee and provider types.

·       Coordinate new-hire orientation and required training.

Payer Credentialing & Billing Coordination

·       Be actively involved in provider onboarding, payer enrollment, and credentialing.

·       Maintain credentialing documentation and track status, outstanding items, renewals, and deadlines.

·       Work closely with Solomon Medical PAC's billing company, Fedora, to ensure providers are appropriately credentialed and enrolled with applicable payers.

·       Coordinate with providers, recruiting, operations, and billing to resolve credentialing issues that could delay patient care or billing.

·       Maintain tracking for provider licenses, certifications, payer enrollment, and credentialing requirements.

Training & Compliance

·       Create and maintain training modules for clinical and non-clinical employees.

·       Coordinate new-hire and ongoing training and maintain an annual training calendar.

·       Track required training and follow up on incomplete requirements.

·       Work with clinical and operational leaders to identify training needs.

·       Ensure employees maintain required licenses, certifications, training, and employment documentation.

·       Support organizational compliance initiatives and maintain HR-related compliance records.

Payroll Administration

·       Manage and coordinate payroll for W-2 employees and 1099 independent contractors.

·       Ensure compensation changes, bonuses, deductions, and payroll information are accurate and processed timely.

·       Maintain appropriate compensation and payroll documentation.

·       Work with leadership, managers, accounting, and payroll vendors to resolve discrepancies.

·       Maintain appropriate documentation and distinction between W-2 employees and 1099 contractors.

·       Support year-end payroll and contractor reporting with accounting and payroll partners.

Performance Management

·       Develop and maintain a standardized employee performance evaluation process.

·       Work closely with managers to ensure evaluations are completed accurately and on time.

·       Track evaluation due dates and proactively remind managers.

·       Maintain completed evaluations in employee files.

·       Assist managers with performance improvement plans and other performance management processes.

·       Help establish consistent performance expectations and documentation.

Corrective & Disciplinary Actions

·       Manage and guide corrective and disciplinary action processes.

·       Support managers with documentation and progressive disciplinary procedures.

·       Participate in counseling, disciplinary, and performance meetings when appropriate.

·       Ensure disciplinary actions are appropriately documented and consistently applied.

·       Coordinate with leadership and external HR or legal advisors on complex or high-risk matters.

·       Support termination, separation, documentation, and offboarding processes.

Employee Records & HR Administration

·       Create, organize, manage, and maintain accurate and confidential employee personnel files.

·       Maintain electronic and physical HR records in accordance with applicable requirements.

·       Conduct periodic employee file audits for completeness.

·       Maintain employee data including status, compensation, job title, reporting relationships, licenses, certifications, and training.

·       Maintain confidentiality of employee, provider, compensation, and organizational information.

·       Develop HR trackers, dashboards, and reporting tools for leadership.

HR Department Development

·       Own the development of Solomon Medical PAC's HR infrastructure as the organization grows.

·       Review current HR processes and identify opportunities for improvement.

·       Build standardized HR workflows, policies, forms, templates, and documentation.

·       Develop scalable onboarding, training, performance management, employee relations, and compliance processes.

·       Create an HR calendar for evaluations, training, credentialing, policy reviews, and recurring requirements.

·       Recommend HR systems and tools that improve efficiency and accountability.

·       Develop HR metrics and provide workforce updates to leadership.

·       Build an HR function capable of supporting growth across multiple facilities, providers, employees, and geographic regions.

Requirements

·       Bachelor’s degree in human resources, Business Administration, Healthcare Administration, or a related field.

·       Approximately 2+ years of progressive HR experience, preferably in a generalist role.

·       Working knowledge of employee relations, onboarding, payroll, performance management, employee documentation, and HR policies.

·       Strong organizational, communication, project-management, and problem-solving skills.

·       Ability to manage confidential information and multiple priorities.

·       Comfortable working independently, taking ownership, and building processes from the ground up.

·       Proficiency with Microsoft Office and ability to learn HR, payroll, credentialing, and other business systems.

·       Ability to work in person and collaborate closely with leadership and employees.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan