Human Resource Business Partner-HRBP

HR Business Partner

• Partner with leaders to align workforce strategies, organizational goals, and people initiatives that drive business performance. 

• Provide coaching and guidance to managers on employee relations, performance management, professional development, and change management. 

• Lead employee relations efforts by investigating and resolving workplace concerns, facilitating conflict resolution, and documenting cases in the ER case management system.

• Collaborate with Talent Acquisition, Learning & Development, HRIS, and Payroll (Finance) to support hiring, engagement, retention, and accurate pay and deductions.

• Administer benefits for medical, dental, vision, life, disability, and 403(b)/457(b) retirement plans, including enrollments, qualifying life events, terminations, COBRA, and carrier and broker coordination.
• Support annual open enrollment and year-round benefits education, including outreach to eligible employees who are not enrolled.
• Maintain benefits and leave data in UKG Pro. Audit eligibility, deductions, and carrier feeds with Payroll each cycle, and reconcile carrier invoices with Finance.
• Support benefits compliance, including ACA tracking and reporting, Form 5500 filings, SPD/SBC distribution, and HIPAA privacy for plan information.

• Administer leaves of absence, including FMLA, NY Paid Family Leave, NY Disability Benefits, NYC Earned Safe and Sick Time, and workers' compensation leave, plus state leave laws for employees outside New York. Track eligibility, required notices, concurrent designation, and return to work.
• Support reasonable accommodation requests under the ADA and NYC Human Rights Law, including the cooperative dialogue and documentation.

• Partner with leadership to identify workforce needs, succession planning opportunities, and critical talent development strategies. 

• Ensure compliance with federal, state, and local employment laws, while advising leaders on HR policies and best practices. 

• Analyze workforce trends and organizational needs to recommend solutions that improve employee engagement and operational effectiveness. 

• Build strong relationships with staff and managers across all NYC locations, serving as a trusted HR resource and advocate. 

• Bachelor’s degree in human resources, Business Administration, Organizational Development, or a related field. 

• Minimum of three (3) years of Human Resources experience in an HRBP, Employee Relations, Organizational Development, or Benefits role. 

• Previous Human Resources Business Partner experience required. 

• Hands-on experience administering employee benefits and leave (enrollment, open enrollment, COBRA, FMLA, NY PFL/DBL, accommodations) and advising on benefits compliance.
• Experience with UKG Pro or a comparable HRIS for benefits, leave, and employee data.

• SHRM-CP, SHRM-SCP, PHR, or CEBS certification a plus, not required.

• Working knowledge of federal, New York State, and NYC employment law, including FMLA, ADA, NYC Human Rights Law, ESSTA, ACA, and COBRA.
• Sound judgment and discretion handling confidential medical and personal information.

• Excellent communication, coaching, and relationship-building skills. 
• Experience in a nonprofit or multi-site, 24/7 operating environment preferred.