HRIS Analyst - Workforce Scheduling/Time & Attendance

HRIS Analyst - Workforce Scheduling/Time & Attendance

Summary

Our client is seeking an experienced HRIS Analyst to configure, support, and enhance workforce scheduling, time and attendance, and related HR technology used across a global organization. This position primarily supports scheduling capabilities for manufacturing and plant-based workforces. The analyst will serve as a functional systems expert, working with HR, Operations, IT, vendors, and other business partners to translate workforce requirements into effective system configurations and technical solutions. The ideal candidate has hands-on experience configuring and supporting a workforce scheduling or time-and-attendance platform, including Indeavor, Infor WFM, UKG/Kronos, Shiftboard, WorkForce software, or a comparable application. This person should be comfortable troubleshooting production issues, gathering requirements, analyzing integrations and data, testing solutions, and communicating changes to both technical and nontechnical stakeholders.

Responsibilities

• Serve as the primary analyst supporting global workforce scheduling, time and attendance, and related HR technology processes.
• Configure and support plant and manufacturing shift-scheduling capabilities including schedules, shifts, rotations, labor rules, employee assignments, and related workflows.
• Provide day-to-day production support while monitoring system health, data integrity, integration performance, and long-term sustainability.
• Use functional expertise in Indeavor or a comparable workforce-management platform to troubleshoot configuration, scheduling, data, and integration issues.
• Partner with HR, operations, payroll, IT, and business stakeholders to understand pain points, define requirements, and identify process improvements.
• Translate business requirements into functional specifications, configuration requirements, integration requirements, and recommended technical solutions.
• Analyze how proposed process changes will affect systems, integrations, data, reporting, and downstream business processes.
• Identify opportunities to improve efficiency and the user experience through existing functionality, configuration changes, automation, or new capabilities.
• Deliver system projects and enhancements through discovery, requirements definition, planning, configuration, implementation, testing, deployment, and stabilization.
• Develop test plans and test scripts, execute functional and integration testing, document results, and coordinate user-acceptance testing.
• Partner with third-party vendors and contractors to resolve issues and deliver projects and enhancements successfully.
• Create and maintain system documentation, configuration documentation, process flows, requirements, test scripts, support procedures, and user materials.
• Communicate system and process changes clearly to audiences with varying levels of technical knowledge.
• Support reporting and analytics related to workforce scheduling, labor utilization, attendance, and HR operations.
• Evaluate new HR technology capabilities and recommend emerging trends, tools, and functionality.

Requirements

• At least three years of experience supporting, configuring, implementing, or enhancing complex enterprise technology solutions.
• Hands-on experience with workforce scheduling, time and attendance, workforce management, or labor-management systems.
• Experience configuring or supporting scheduling functionality including shifts, rotations, coverage requirements, employee assignments, labor rules, availability, or schedule exceptions.
• Solid understanding of integrations between workforce scheduling, timekeeping, payroll, HRIS, and other enterprise applications.
• Experience gathering business requirements and translating them into functional specifications and system configurations.
• Demonstrated ability to analyze and support business processes, system configurations, integrations, and data.
• Experience with system testing, test-script development, defect resolution, user-acceptance testing, implementation, and post-production stabilization.
• Strong problem-solving skills with the ability to troubleshoot complex functional, configuration, data, and integration issues.
• Ability to communicate effectively with business users, technical teams, leadership, contractors, and third-party vendors.
• Ability to work independently while contributing effectively within a collaborative, cross-functional team.
• Ability to manage competing priorities and work effectively when requirements or solutions are not fully defined.

Preferred

• 5 or more years of experience supporting or delivering enterprise HR, workforce-management, or manufacturing technology solutions.
• Direct experience with Indeavor workforce scheduling.
• Experience with Infor Workforce Management.
• Experience with comparable platforms including UKG Pro workforce Management/Kronos, Shiftboard, WorkForce software, Dayforce, Blue Yonder workforce Management, or SAP SuccessFactors time tracking.
• Experience supporting workforce scheduling within a manufacturing, plant, distribution, warehouse, or other 24/7 operating environment.
• Experience integrating scheduling platforms with HRIS, payroll, ERP, timekeeping, or identity-management systems.
• Experience with reporting, analytics, dashboards, or workforce data.
• Bachelor's degree in Computer Information Systems, Management Information Systems, Human Resources Information Systems, or a related discipline.

This is a 9-month Contract opportunity with our Minneapolis-based client. Low-cost employee benefits, paid time off, paid Holidays, and a 401(k) (with an immediately vested company match) are available with TriCom during the contract period. H-1B visa sponsorship is not available for this position. No third-parties, please.

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