HR Technology Analyst I

Project-Related Activities: Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities. Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications.

Title: HR Technology Analyst I
Location: Philadelphia, PA 19104 (Fully Remote)
Duration: 6 Months Contract to Hire
Schedule: 8:00 AM 5:00 PM (Flexible), Mon Fri
Interview Rounds: 3 Rounds (45 min with Manager, 60 min Panel, and 30 min Dept Leads)
Requirements

• Workday HCM and/ or SNOW admin exp min 2 years (3-5 preference)
• Willingness to convert
• Extreme detail
• Stakeholder alignment

Duties:

• Production support of Client's HR Technology deployment including Core HR, Talent Management, Workforce Reporting / Analytics and Integrations to other applications
• Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements

Job Responsibilities:

• Production support of Client's HR Technology deployment including Lawson Core HR, Workforce Reporting / Analytics and Integrations to other applications
• Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements

Application & User Support:

• Displays basic knowledge of Client's HR Technology applications (may vary based on assignments)
• Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and operational perspective
• Assists employee and management end users as needed ( "Help Desk function)
• Exhibits a consistently high level of customer service, collaboration, and consensus-building skills while working with internal clients and/or stakeholders
• Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
• Assists in troubleshooting data issues encountered by internal and external third-party applications

Project-Related Activities:

• Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
• Executes User Acceptance Testing to ensure quality implementations
• Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
• Develops HR Reports using Report Writing Tools (Business Objects) once provided specifications

Skills:

• Proactive problem solving skills
• Business and system analysis skills
• Technology aptitude and learning ability
• Strong oral and written communication skills
• Proficiency using MS Office applications including MS Access and MS Excel
• Database, report-writing and data analysis experience
• Customer service orientation
• Collaboration and consensus-building skills
• High level of accountability and ability to work independently
• Flexibility and adaptability

Required:

• High School Diploma / GED
• Bachelor's Degree Preferred
• 2 to 4 years of experience working in a Human Resources or Information Technology environment
• At least two (2) years of Workday HCM experience required
• At least two (2) years of ServiceNow Admin experience required

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We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

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