JOB DESCRIPTION
The HR Specialist is responsible for coordinating day-to-day HR operational functions. The Specialist provides general front desk coverage including greeting guests, answering, and directing incoming calls, maintaining supplies and reception area appearance as well as mail distribution. This position also provides a variety of administrative duties in support of the Human Resources department and must have the ability to maintain confidentiality and handle sensitive information with discretion. This role is very diverse and requires the ability to multi-task, take independent initiative, properly organize and prioritize in order to meet deadlines while managing competing priorities. This position relies on Human Resources knowledge to assist team member needs, ability to perform a variety of tasks, using personal judgment while working independently with frequent interruptions. Must embrace a strong customer service mentality and function with a high degree of professionalism.
RESPONSIBILITIES
- Front office receptionist responsibilities include handling incoming calls and greeting visitors and guests.
- Manage resource scheduling utilizing Microsoft Outlook/Teams calendars (e.g. conference rooms) and ensure they are properly set up for meetings.
- Track office supply inventory and order office supplies, as needed.
- Provides administrative support with various administrative tasks (redirecting calls, timely dissemination of office correspondences).
- Responds to calls and visits from team members, contingent workers, other visitors including the public at large; determines the urgency of the situation.
- Deals discreetly with sensitive confidential information contained in departmental minutes, reports, and other documents.
- Supports various Human Resources projects.
- Assist with the processing for all status changes and transfers within Baptist Health Care.
- Assists with on-boarding processes for Workforce Members at Baptist Health Care.
- Knowledgeable and advises team members and leaders on proper human resource policies and procedures.
- Ability to handle sensitive information with confidentiality and professionalism.
- Assist in other duties as assigned to support the operational needs of the department and organization.
- May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
QUALIFICATIONS
1-3 years of data entry experience, required.
1-3 years of customer service experience, required.
High School diploma, required.
ABOUT US
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.