HR Operations - RPL

About the Role

Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.

Key Responsibilities

Payroll Management

• Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce)

• Ensure accurate and timely payroll execution (bi-weekly/monthly cycles)

• Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions

• Partner with Finance to reconcile payroll data, general ledger, and reporting

• Handle payroll audits, discrepancies, and employee escalations

• Ensure compliance with federal, state, and local wage and hour laws

• Ensure compliance with tax regulations, wage laws, and reporting requirements

• Prepare and validate payroll reports, audits, and filings

• Maintain documentation for audits and regulatory reviews

• Track and report payroll metrics and trends using Microsoft Excel and Power BI

• Oversee employee data changes impacting payroll (job changes, compensation updates)

• Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs

• Ensure data integrity between HRIS and payroll systems

• Support benefits deductions, leave of absence tracking, and timekeeping systems

• Identify and implement payroll process improvements and automation opportunities

• Streamline workflows between HR, Finance, and Payroll

• Improve accuracy, reduce manual effort, and enhance employee experience

• Act as the primary point of contact for payroll-related queries and escalations

• Partner with internal stakeholders across HR, Finance, and Operations

• Provide guidance on payroll policies, procedures, and best practices

• 7+ years of experience in payroll or HR operations with strong payroll ownership

• Proven experience managing multi-state payroll in the U.S.

• Strong knowledge of payroll compliance, tax regulations, and wage laws

• Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation)

• Experience with payroll systems

• Strong attention to detail and high level of accuracy

• Experience supporting field-based or hourly workforce (technicians, project teams)

• Experience with reporting tools like Power BI or Tableau

• Experience in a global or multi-country payroll environment

• CPP (Certified Payroll Professional) certification

• Bachelor's degree in HR, Finance, Accounting, or related field

• Payroll Processing & Compliance

• Payroll Reconciliation & Audits

• HRIS & Payroll Systems

• Data Analysis & Reporting

• Process Improvement & Automation

• Stakeholder Management

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