The HR & Operations Manager- Japanese Bilingual
Location: Gardena, CA
Work Schedule: In-Person M-F 9AM -6PM
Salary: $80,000 -$120,000 DOE
Benefit:
Medical, Dental,Vision, 401K, Paid Sick Leave, Paid Leave, Life Insurance
The HR & Operations Manager will oversee human resources and office management functions, ensuring compliance, efficiency, and a positive work culture. This role is ideal for someone who is proactive, organized, and enjoys working in a dynamic environment.
Key Responsibilities
Human Resources:
- Serve as the main point of contact for employee relations, reporting to the CEO and advising on solutions.
- Advocate for a friendly, professional, and fun company atmosphere.
- Conduct new hire orientation, explain policies, and manage benefits enrollment.
- Implement solutions to improve employee retention, work environment, and efficiency.
- Ensure compliance with Federal and State employment laws.
- Update HR documents (employee handbook, job descriptions, organizational chart).
- Organize training and seminars (e.g., harassment prevention, educational sessions).
- Maintain performance review systems and collaborate on bonus/raise structures.
- Conduct exit interviews and manage termination documentation.
- Maintain confidential employee files.
- Stay current with HR trends and legal updates.
- Post job listings, negotiate with placement agencies, and manage recruitment processes.
- Schedule and conduct interviews; negotiate offers and ensure wage compliance.
Benefits & Payroll:
- Organize health insurance and 401k information sessions.
- Process health, dental, vision insurance, and 401k enrollments.
- Analyze benefits and payroll to maximize competitiveness.
- Manage annual renewal and open enrollment for health insurance.
- Prepare documents for Workers Compensation audits.
- Oversee 401k program compliance and reporting.
Office Administration:
- Manage Office 365 accounts and create email addresses for new hires.
- File and maintain company records (NDAs, contracts).
- Check invoices and order office/kitchen supplies.
- Serve as point of contact for property management.
- Plan and organize team-building events and company gatherings.
- Answer phones and greet guests, maintain a welcoming and organized office environment.
Business Management:
- Gain basic understanding of business management processes and tools (CCH Axcess, QuickBooks, Harvest, Microsoft Office).
- Support assignment processes for all teams; work directly with CEO and managers.
- Prepare annual budget worksheets and track engagement progress.
- Communicate effectively with clients and internal teams.
- Facilitate meetings and contribute to business development efforts.
Teamwork & Culture:
- Work cooperatively with supervisors and team members.
- Facilitate resolution of team conflicts and accept feedback.
- Coordinate firm events and promote company-wide communication.
- Guide and motivate staff; participate in training and development.
- Foster a fun, future-oriented culture even during challenging times.
Qualifications
- Bright, positive, and forward-thinking individual.
- Bilingual in Japanese and English are mandatory.
- At least 3 years of HR experience.
- Ability to work independently and collaboratively.
- Strong organizational and communication skills.
- Proficiency with Microsoft Office and basic HR tools.