HR/Office Manager

Pro-Serv Food Equipment

  • New Bern, North Carolina
  • 10 days ago
  • $65,000 Per Year

Highlights

Job Posting: HR / Office Manager Company: Pro-Serv Food Equipment Location: New Bern NC Type: Full-Time Reports To: Ownership / Finance ROLE PURPOSE The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally. WHY PRO-SERV Pro-Serv Food Equipment is a fast-growing, family-owned commercial service company that values: Accountability.

Numbers & Facts

LocationNew Bern, North Carolina

Description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
Job Posting: HR / Office Manager
Company: Pro-Serv Food EquipmentLocation: New Bern NCType: Full-TimeReports To: Ownership / Finance
ROLE PURPOSE
The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally.
This role ensures:
  • Legal and labor compliance
  • Accurate employee records
  • Efficient hiring and onboarding
  • Payroll and benefits coordination
  • Safety, certification, and licensing tracking
  • Office administrative support
This role does not run operations — it supports the people who do. Strong organization, follow-through, confidentiality, and documentation are non-negotiable.
KEY RESPONSIBILITIES
Human Resources & Compliance
  • Maintain complete and accurate employee personnel files (digital and physical)
  • Ensure compliance with labor laws, OSHA requirements, and company policies
  • Track certifications, licenses, training, and expiration dates
  • Document disciplinary actions, performance notes, and safety incidents
  • Maintain employee handbook acknowledgments and policy updates
Rule: If it’s not documented, it didn’t happen.
Hiring & Onboarding
  • Coordinate with Branch Managers on staffing needs
  • Post and manage job openings
  • Screen resumes and conduct phone screens
  • Schedule interviews
  • Coordinate background checks, drug screens, and license verification
  • Prepare offer letters and new hire paperwork
  • Set up first-day onboarding (systems access, uniforms, training schedules)
Payroll & Benefits Coordination
  • Review and verify timecards
  • Monitor PTO balances and accruals
  • Coordinate payroll data with Finance
  • Handle benefit enrollments, changes, and employee questions
  • Track and assist with workers’ compensation claims
  • Assist with payroll audits and corrections
Office Administration
  • Manage office supply inventory and ordering
  • Handle vendor paperwork and administrative requests
  • Answer incoming administrative calls and emails
  • Assist with meeting preparation and company events
  • Maintain organized office systems and files
DAILY TASKS
Employee & Office
  • Check HR and admin email inbox
  • Respond to PTO and time-off requests
  • Update employee records and files
  • Monitor clock-ins and time discrepancies
  • Check office supplies
  • Answer incoming administrative calls
Payroll / Benefits
  • Review timecard issues
  • Track workers’ compensation activity (if applicable)
  • Respond to benefit-related questions
Compliance / Documentation
  • File disciplinary and performance notes
  • Update certification tracker
  • Log safety incidents
WEEKLY TASKS
Hiring / Staffing
  • Review open positions
  • Schedule interviews
  • Coordinate background checks and drug screens
Employee Records
  • Audit personnel files
  • Verify licenses and certifications
  • Update employee contact information
Payroll / Benefits
  • Verify payroll data with Finance
  • Update PTO balances
  • Process insurance enrollments or changes
Office Administration
  • Reorder office supplies
  • Process vendor paperwork
  • Prepare for meetings
MONTHLY TASKS
Compliance & Legal
  • Review OSHA documentation
  • Update policies and handbook materials
  • Review workers’ compensation activity
  • Verify required labor law postings
Employee Management
  • Audit certification expirations
  • Update training records
  • Review performance documentation
Finance Coordination
  • Review benefits invoices
  • Conduct payroll audits
  • Audit PTO accruals
QUALIFICATIONS
  • 3+ years experience in HR, Office Management, or Administrative Management
  • Strong knowledge of HR compliance and employment documentation
  • Experience with payroll coordination and benefits administration
  • High attention to detail and organization
  • Ability to handle confidential information professionally
  • Strong communication and follow-through
  • Comfortable working in a fast-paced, blue-collar service environment
WHAT SUCCESS LOOKS LIKE
  • Employee files are always complete and audit-ready
  • Hiring is organized, compliant, and efficient
  • Payroll errors are minimal to none
  • Certifications and licenses never expire unnoticed
  • Office operations run smoothly without bottlenecks
  • Leadership can trust that HR documentation is accurate and up-to-date
WHY PRO-SERV
Pro-Serv Food Equipment is a fast-growing, family-owned commercial service company that values:
  • Accountability
  • Structure
  • High standards
  • Taking care of our people
If you are organized, proactive, and take pride in running a tight ship — this role is for you.
Compensation: $65,000.00 per year

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