HR / Office Manager Location: Houston, TX (Onsite – Corporate Office)
Schedule: Full-Time, 40 hours per week About Gryphon Healthcare Gryphon Healthcare is a Houston-based revenue cycle management company serving healthcare providers nationwide. We pride ourselves on delivering results through accountability, transparency, and a hands-on approach, what we call “The Gryphon Difference.” Our team is collaborative, driven, and committed to supporting one another while delivering exceptional outcomes for our clients. Position Summary The HR / Office Manager is a key role within Gryphon’s corporate office, responsible for managing the full lifecycle of human resources functions while also ensuring the smooth day-to-day operations of the office environment. This individual serves as a trusted partner to leadership and employees, balancing HR compliance and employee support with office coordination and administrative oversight. The ideal candidate is highly organized, detail-oriented, compliance-driven, and thrives in a fast-paced, team-focused environment. Key Responsibilities Human Resources Functions Recruitment & Onboarding - Manage full-cycle recruiting including job postings, screening, interviews, offers, and hiring coordination
- Partner with leadership to understand workforce needs and develop recruiting strategies
- Coordinate background checks, onboarding paperwork, and system setup
- Ensure a smooth, timely onboarding and orientation process for all new hires
Employee Relations & HR Support - Serve as primary point of contact for employee HR questions and concerns
- Support performance management, coaching, and corrective action processes
- Assist with employee investigations and documentation in coordination with leadership
- Maintain employee records and HRIS data with strict confidentiality
Benefits Administration & Audits - Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
- Act as liaison with brokers, carriers, and vendors
- Conduct regular audits of benefit invoices to ensure accuracy
- Resolve discrepancies and ensure timely payments
- Support open enrollment and employee education efforts
Compliance & HR Operations - Ensure compliance with federal, state, and local employment laws (FLSA, ADA, FMLA, COBRA, ACA, etc.)
- Assist with audits, internal reviews, and compliance reporting
- Maintain and update HR policies, procedures, and employee handbook
- Support payroll coordination through auditing HR changes and approvals
Offboarding & Transitions - Manage resignations, terminations, and employee separations
- Coordinate final pay, benefit terminations, and COBRA notifications
- Conduct exit interviews and track trends for leadership
Reporting & Projects - Prepare HR metrics and reports (headcount, turnover, benefits, compliance)
- Support HR projects, system implementations, and process improvements
Office Management Responsibilities - Oversee daily operations of the corporate office to ensure an organized and efficient work environment
- Coordinate office supplies, vendor relationships, and facility needs
- Manage office communications and support company-wide initiatives and events
- Assist with meeting coordination, leadership support, and internal communications
- Partner with leadership to support employee engagement activities and company culture initiatives
- Ensure the office environment reflects Gryphon’s professional and team-oriented culture
Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 3–5 years of progressive HR Generalist experience
- Strong knowledge of employment laws and HR best practices
- Experience with benefits administration and invoice audits
- Proficiency with HRIS systems and Microsoft Office
Preferred - HR certification (PHR, SHRM-CP)
- Experience in multi-state environments
- Experience supporting audits and compliance reviews
Skills & Competencies - Strong attention to detail and analytical skills
- High level of discretion and confidentiality
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple deadlines
- Proactive, solutions-oriented mindset
- Strong organizational and office coordination skills
Work Environment & Physical Requirements - Onsite role in Gryphon’s Houston corporate office
- Ability to sit, stand, and use office equipment for extended periods
- Occasional lifting up to 20 lbs (files, materials)
Why Join Gryphon? At Gryphon, every team member plays a role in delivering results for our clients and supporting one another. We believe in accountability, teamwork, and creating an environment where people can grow and succeed.
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