HR Generalist — Nonprofit HR Services

You will work as part of ContinuServe's HR consulting team, managing day-to-day HR functions on behalf of our clients, building relationships with client leadership, and delivering consistent, high-quality HR service across the full employee lifecycle. ContinuServe is a tech-enabled outsourcing firm that partners with clients to deliver finance, accounting, human resources, and technology services.

ContinuServe is a tech-enabled outsourcing firm that provides HR, finance, accounting, and technology services to a portfolio of clients. This HR Generalist position sits within our nonprofit services division, where you will serve as a dedicated HR resource for multiple client organizations operating in the nonprofit sector.

This is not a traditional in-house HR role. You will work as part of ContinuServe's HR consulting team, managing day-to-day HR functions on behalf of our clients, building relationships with client leadership, and delivering consistent, high-quality HR service across the full employee lifecycle. You will have direct visibility into real client challenges and the opportunity to make a tangible impact in mission-driven organizations.

This hybrid position requires client site visits and on-site support in South Chicago, 2–3 days a week. 

What You Will Do

• Partner with client leadership to understand workforce needs and execute HR programs, processes, and initiatives aligned with client goals and ContinuServe service standards.
• Serve as a trusted HR resource for client employees and managers, providing guidance on HR policies, employee relations matters, leave administration, and HR best practices.
• Support full-cycle recruitment in collaboration with the ContinuServe Talent Acquisition team, including coordination of job postings, candidate screening, interviews, selection support, and onboarding.
• Manage employee lifecycle processes including new hire orientation, performance management support, employee development activities, leave of absence administration, and offboarding.
• Administer HR programs and systems including background screenings, workers' compensation, compliance tracking, and benefits support including 403(b) plans and open enrollment.
• Support employee relations matters, including participating in workplace investigations, documenting findings, and partnering with the HR leadership team to resolve issues with professionalism and objectivity.
• Prepare and share HR reports and metrics with client teams, drawing on existing systems and templates to support informed decision-making.
• Contribute to process improvement by identifying opportunities to streamline HR workflows, improve the client experience, and support operational efficiency.
• Stay current on employment law and regulatory requirements at the federal, state, and local level to ensure compliant HR practices across client accounts.

What We Are Looking For
Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 4+ years of progressive HR generalist experience, with exposure to employee relations, recruitment, benefits administration, and employment law compliance
• Working knowledge of federal and state employment laws and HR regulations
• Experience with HRIS platforms and HR technology tools
• Strong interpersonal and communication skills, with the ability to build trust across all levels of an organization
• Ability to manage multiple priorities, meet deadlines, and adapt to evolving client needs
• Proficiency in Microsoft Office

Preferred Qualifications

• Experience working with or supporting nonprofit organizations or the health and human services sector
• SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent HR certification
• Familiarity with DCFS compliance, audit, or reporting requirements
• Experience in an HR consulting, outsourced HR, or fractional HR environment
• Experience with applicant tracking systems and project management tools

What Makes This Role a Good Fit
You may be a strong candidate for this role if you:

• Enjoy variety and thrive when managing multiple client relationships and priorities
• Are comfortable working independently while drawing on a collaborative team for guidance and escalation
• Want to deepen your HR expertise across a range of industries and organizational types
• Are motivated by meaningful work in mission-driven organizations

Compensation & Benefits
Compensation: $65,000 - $80,000 annually, commensurate with experience.
Benefits:Comprehensive package including medical, dental, vision, and life insurance; paid time off; paid holidays; and 401(k)

About ContinuServe: 
ContinuServe is a tech-enabled outsourcing firm that partners with clients to deliver finance, accounting, human resources, and technology services. We bring deep category knowledge and personalized service to help organizations operate efficiently and make a greater impact.

ContinuServe is an Equal Opportunity Employer committed to a culturally diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by federal, state, or local law.
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