Job Summary
The Human Resources Generalist is responsible for supporting both employees and leadership by delivering professional HR services that ensure smooth, compliant, and efficient operations. This role serves as a key resource for employee relations, compliance, talent acquisition, training, safety, and HR administration across the property. The Generalist partners closely with leaders to foster a positive work environment and ensure organizational standards are consistently upheld.
Primary Responsibilities & Essential Functions
Key Responsibilities
- Employee Relations & Leadership Support
- Serve as the primary point of contact for all employee relations matters
- Address employee concerns, conflicts, and workplace issues promptly and professionally
- Partner with managers to conduct performance discussions and disciplinary actions
- Provide coaching and guidance to leaders on conflict resolution, counseling, and performance management
- Conduct exit interviews and analyze feedback
- Talent Acquisition & Workforce Planning
- Lead full-cycle recruiting, hiring, and onboarding for all property positions
- Monitor workforce plans to ensure operational staffing needs are met
- Administer MIT rotations and intern scheduling
- Onboarding & Training
- Complete all onboarding and orientation for new hires
- Coordinate and deliver required training including food safety, alcohol compliance, workplace safety, bloodborne pathogens, and bed bug prevention
Compliance & HR Administration
- Complete and document I-9 verifications and E-Verify compliance
- Maintain accurate employee records in HRIS
- Ensure compliance with federal, state, and local employment laws and regulations
- Administer handbook acknowledgments and Code of Conduct annually
- File and manage FMLA, ADA interactive process, and leave of absence requests
- Maintain HIPAA and confidential employee information
Safety & Risk Management
- Submit and manage workers' compensation claims
- Monitor team members throughout the claim process
- Maintain OSHA compliance
- Complete monthly and quarterly safety checklists
Payroll & Reporting
- Ensure timely and accurate payroll reporting from managers
- Prepare HR reports as requested
- Maintain accuracy of all HRIS transactions (hires, transfers, terminations)
- Property & Contractor Administration
- Administer service award programs
- Manage contractor compliance and documentation
Travel Requirements
- Travel 2-3 times per week to St. Joe properties and Corporate People & Culture offices as needed
- Occasional seasonal travel for recruitment efforts