HR Content Strategy Consultant

Position: HR Content Consultant
Location: Dallas, Texas
Duration: Contract
Job ID: 179065

Job Overview:
The HR Content Consultant serves as a strategic content partner to assigned People functions, leading the development, management, and optimization of employee-facing HR content. This role ensures consistent, accurate, and engaging experiences for employees. The consultant collaborates with People leaders and subject matter experts to design content strategies, simplify complex information, establish content standards, and ensure content is organized, accessible, and aligned with organizational priorities. By applying content design, governance, and communication best practices, the HR Content Consultant enhances how employees discover, understand, and use People information.

Responsibilities:

• Develop and execute content and communication strategies for assigned People functions, including Employee Relations, Employee Rewards, HR Compliance, HR Ops, HRBP, People Systems, Total Rewards, and other initiatives.
• Serve as the primary content partner to People leaders and subject matter experts, providing strategic consultation on communication and content planning, usability, and employee experience.
• Translate complex, technical, or policy-related People content into clear, employee-centered messaging tailored to intended audiences.
• Provide recommendations on communication channels, audience segmentation, timing, and delivery approaches to maximize effectiveness and engagement.
• Design and maintain content standards, style guidelines, templates, and governance practices to ensure consistency across People resources.
• Develop, edit, and maintain employee-facing content across knowledge bases, intranet sites, employee portals, FAQs, job aids, and other digital platforms.
• Evaluate existing content to identify gaps, duplication, outdated information, and opportunities to improve usability, accessibility, and searchability.
• Partner with stakeholders to define content priorities, lifecycle management, publishing schedules, and ongoing maintenance activities.
• Coordinate content review, approval, and governance processes to ensure accuracy, compliance, and timely publication.
• Collaborate with HR Standards teams, Product teams, and Communications partners to ensure content aligns with enterprise standards, business objectives, and employee needs.
• Monitor content effectiveness through employee feedback, usage metrics, and analytics, and recommend continuous improvements.
• Ensure consistency in tone, voice, branding, and employee experience across all People content and communications.
• May perform other job duties as directed by Employee’s Leaders.

• Knowledge of content and communications strategy, content design, and content governance principles within HR or People environments.
• Knowledge of communication channels, audience segmentation, and employee engagement principles and best practices for creating intuitive, user-centered content.
• Knowledge of People programs and functions, including Employee Relations, Employee Rewards, HR Compliance, HR Ops, HRBP, People Systems, Total Rewards, and other initiatives.
• Skill in applying content design principles that improve readability, usability, accessibility, and discoverability.
• Skill in managing multiple content initiatives, priorities, publishing schedules, and stakeholder expectations.
• Skill in using content analytics and employee feedback to continuously improve content effectiveness.
• Skill in content development, editing, storytelling, and message refinement across multiple communication formats.
• Ability to establish and maintain content standards, governance practices, and editorial consistency across People resources.
• Ability to influence stakeholders on content strategy, organization, and employee experience best practices.
• Ability to balance business objectives, compliance requirements, and employee needs when developing content.
• Ability to ensure accuracy, consistency, and quality across all employee-facing content and knowledge resources.
• Ability to support content and communications strategies that improve employee understanding, self-service, and engagement.

• Required: High School Diploma or GED.

• Advanced-level experience in content strategy, content design, technical writing, knowledge management, or HR/People content development.
• Experience in internal communications, People/HR communications, employee engagement, or organizational communications.
• Experience managing content across intranet platforms, employee portals, email communications, or related communication channels.

• N/A

• Ability to perform work duties from a limited space workstation/desk/office area for extended periods of time.
• Ability to communicate and interact with others in the English language to meet the demands of the job.
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job.

• Must maintain a well-groomed appearance per company appearance standards as described in established guidelines.
• Must be at least 18 years of age.
• Must be able to comply with company attendance standards as described in established guidelines.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $50.00/hr - $55.00/hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.