HR Consultant 2

Job Title: HR Consultant 2
Job Location - Rosemead, CA Hybrid: Onsite M & Tu
Duration - 18 months
Shift - M-F 7-5 (1 hour flex)

Description

Thorough knowledge in a specific human resources discipline and company policies/procedures and state/federal laws & regulations as they relate to that discipline. Typically possesses five or more years of experience working with human resources issues.

Responsibilities

• Provides assistance with and facilitates the human resource process for all Center staff: Administer employee benefits and performance evaluation programs; maintain human resources records; prepare and edit job descriptions and orient new employees.
• Assists in maintenance of employee data information; accurately process new employees, terminations, promotions, and salary adjustments; provide reports as requested by department Manager and/or Director.
• Maintains and monitors the Center’s performance appraisal system; prepares and distributes reports in accordance to departmental policies as needed.
• Monitors, arranges, and conducts benefit orientation, open enrollment, and benefit add/drops related to qualifying events; assists with benefit claims resolution working with vendors and staff; ensures appropriate documents are received and provided to appropriate benefit companies timely in compliance with COBRA and ERISA regulations.
• Assists with new employee hire process; recruitment, employment agreements, employment offers, recruitment packets, job postings as needed.
• Coordinates new hire orientation with all presenters, monitors and modifies presentation when applicable; tracks and reviews employee orientation surveys and makes modifications based on survey feedback as necessary.
• Provides excellent internal/external customer service, by responding to inquiries within twenty-four hours.
• Assists in preparation of job descriptions; reviews job descriptions annually for accuracy, proposes changes, and makes revisions as needed.
• Performs other related duties as assigned.

Job Qualifications

• Bachelor’s in Human Resources Management or equivalent years of experience (2:1 ratio).
• Minimum 2 years office/clerical support experience in HR related field.
• Typing of at least 40 wpm.
• Must be able to travel to clinics within San Antonio and Kyle areas.
• Must be able to travel for training, seminars, and conferences throughout USA.
• Must be able to work a flexible work schedule as needed.
• Knowledge of business office operations, of filing and administrative clerical operations.
• Proficient with Windows 2000 Microsoft Package (Word, Excel, PowerPoint, etc.).
• Ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, and to conduct daily duties in a professional appearance and manner.

Education Requirement

High School Diploma or Equivalent

Day-to-Day Responsibilities/Workload

HR Services Specialists serve as a primary point of contact for employees and leaders, providing end-to-end HR support across multiple service channels. They balance real-time phone inquiries with managing a queue of cases submitted through the HR case management system, researching questions, interpreting policies and procedures, completing HR transactions, maintaining employee and position data, and coordinating or escalating complex issues to the appropriate HR teams. They support a broad range of HR needs, including policy guidance, employee data changes, position and requisition requests, exit interviews, offboarding and termination activities, employee programs, and other HR-related requests. Throughout their work, specialists are responsible for providing a consistent customer experience, accurately documenting interactions, protecting confidential information, maintaining data integrity, and ensuring requests are completed in accordance with established policies, procedures, and regulatory requirements.

Required Skills/Attributes

• SuccessFactors
• Case Management
• Customer Service
• Technology Proficiency
• Problem-Solving
• Critical Thinking
• Detail-Oriented
• Prioritization
• Teamwork

Minimum Years of Experience

2