HR & Communications Coordinator

Position Summary
The HR & Communications Coordinator III is responsible for coordinating various HR functions, including recruitment, onboarding, training, and marketing communications. This role involves overseeing applicant tracking, coordinating candidate interviews, completing onboarding, and managing social media and marketing efforts. The HR Coordinator III will also coordinate the learning management system to ensure compliance education is appropriately assigned and completed by employees.

Essential Duties and Responsibilities
HR & Recruiting

• Create and maintain job postings using the applicant tracking software.
• Assist with the ongoing administration of the APP Post-Grad Program.
• Complete applicant screening interviews or otherwise facilitate the scheduling of interviews for the appropriate leadership team(s).
• Review application materials, screening and interview feedback and provide it accordingly to the appropriate hiring team.
• Maintain the applicant tracking and onboarding system to assure all steps, paperwork and processes are completed for successful onboarding.
• Create and maintain positive relationships with outside entities, fostering and growing partnerships to allow for greater connections with candidates.
• Assist with the APP oversight committee, APP engagement & satisfaction, and other projects as needed.

Training & Education

• Oversee training requirements for all positions, assure processes are followed, consult Clinical team for strategic direction moving forward.
• Utilize the company learning management system to enroll, track, coordinate and administer training for new and current employees.
• Utilize Articulate 360 or other course authoring software to build, test, and maintain internally developed courseware.
• Review and update training materials on a regular cadence. Create and administer surveys to new and current employees regarding training courses for continuous improvement. Work with subject matter experts to keep training up-to-date and relevant.
• Create, update, and administer continuing education for current employees via the company LMS.
• Find and create resources for professional development options for employees as needed.

Communications and Marketing

• Partner with Business Development to build and maintain the RightCare Clinic and ECS social media, websites, and marketing efforts. Craft new materials using Canva and other tools, assist with the social media plan for continuous exposure.
  • Post content across social media accounts on regular cadence.
  • Creation of yearly campaign plan for social media accounts.
  • Engage with possible clients and applicants across social platforms.
• Collaborate with third party marketing resources as needed.
• Craft compelling content and manage materials for client engagement and sales purposes.
• Remain current with the latest social media trends, developing new accounts for platforms as needed.

Minimum Qualifications

• Bachelor’s degree in business or healthcare administration or an Associate’s degree with equivalent work experience.
• 2-3 years human resources experience in a healthcare setting preferred.

Knowledge, Skills & Abilities Required

• Excellent verbal and written communication and interpersonal skills.
• Excellent time management, project management, and organizational skills.
• Proven experience with social media and marketing.
• Knowledge of instructional design principles for eLearning.
• Ability to work independently and in an efficient manner with strong ability to be self-motivated.
• Proficient with Microsoft Office Suite, Teams, and SharePoint.
• Experience in managing cross-functional teams and projects.
• Knowledge of healthcare regulations and compliance requirements.
• Ability to keep a high level of confidentiality, in accordance with PPI and HIPAA/PHI privacy.
• Familiarity with applicant tracking systems, screening applicants, human resources information systems, learning management systems, and courseware authoring systems is preferred.
• SHRM, HRCI or similar certification preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee may work for extended periods of time sitting at a desk and working on a computer. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.