HR Business Partner I

Quality Bicycle Products (Q), a certified B-Corporation, is in the business of bikes! From creating a portfolio of our own award-winning brands to distributing the top names and best products in the industry, we're working to further bike-kind. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, and Taiwan, Q serves a network of more than 5,000 independent retailers and 450+ suppliers worldwide. We strive to be an extraordinary business for our partners and employees. Q has been a values-driven company since its inception in 1981 with making the world a better place at the center of those values. We believe that our actions as individuals and as a company make a difference and we work every day to improve the sustainability and health of our industry and our communities.

At the heart of our success are our employees, who create extraordinary results every day. With that understanding, we endeavor to make Q a fulfilling and rewarding workplace. Our work community is passionate about pushing creative boundaries, sparking innovation in the industry, and living healthy lifestyles. In addition to a fast-paced and dynamic culture, Q provides great perks for employees, including commuting incentives, fitness and wellness programs, flexible schedules, product discounts and more.

Position Overview

• Leadership Partnership

• Build productive relationships with assigned leaders and employees; understand business priorities, workforce needs, culture, and operational challenges.

• Advise and coach leaders on routine employee relations, performance management, employee engagement, recognition, policy interpretation, and employee experience

• HR Administration

• Support onboarding, offboarding, employee documentation, HRIS transactions, employment verifications, unemployment requests, and accurate maintenance of personnel files.

• Coordinate employee departures and related HR/Payroll processes accurately and promptly, including UKG updates, final-pay information, exit interviews, and appropriate handoffs to Benefits for COBRA administration.

• Contribute to HR projects, workforce planning, HR analytics, and process improvements, with coaching as needed.

• Facilitate HR-related training and support leader capability-building through practical guidance and coaching.

• Support employment law and company policy updates, recognize compliance risks, and escalate questions to HR leadership or Legal as appropriate.

• Demonstrate ownership of assigned work through timely responses, accurate documentation, proactive status updates, deadline management, follow-through, and early escalation of barriers.

• Recruiting Support

• Partner with Recruiting during peak hiring seasons and increased staffing demand, including candidate screenings, interview scheduling and coordination, hiring events, candidate follow-up, and related recruiting activities as assigned. Follow standardized recruiting processes, documentation, and handoff expectations

• Partner with leaders on hiring needs, job description review, retention, and workforce planning within the scope of the role.

• Perform other related responsibilities as assigned.

What you need to succeed:

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Minimum two years of experience in an HR Business Partner role; three or more years preferred.
• Working knowledge of employment laws and HR practices, including FLSA, ADA, FMLA, EEO, and other applicable federal and state requirements.
• Experience supporting employee relations, performance management, HR operations, and employee lifecycle processes.
• Experience supporting recruiting and talent acquisition activities
• Strong customer service, interpersonal communication, organization, attention to detail, and reliable follow-through.
• Ability to manage competing priorities, work independently, use sound judgment, and partner effectively across functions.
• Comfort with HRIS platforms
• Ability to interpret business needs and data, coach leaders, maintain confidentiality, and seek support when appropriate.

Preferred Qualifications:

• PHR or SHRM-CP certification
• UKG Experience

Other Related Criteria:

• Ability to travel domestically two or more times per year; valid U.S. driver's license and ability to meet QBP approved-driver requirements when driving is required.
• Ability to work on a phone and computer extensively

Reporting Structure

The HR Business Partner I reports to the Director of Human Resources and works collaboratively with other HR Business Partners and cross-functional partners, including Recruiting, Benefits, Payroll, and business leadership.

Model QBP Core Values:

• Act with integrity
• Be a true partner
• Create something special
• Deliver greatness
• Keep the customer first

Quality Bicycle Products is proud to be a certified B-Corp and an Equal Opportunity Employer. We welcome talent from all backgrounds and encourage employees to bring their authentic selves to work. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related conditions), sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, political affiliation, or any other protected characteristic.

Quality Bicycle Products approaches pay in an ethical and transparent way. Pay ranges are assigned to a job based on market data from 3rd party salary benchmark data as well as balancing internal equity of other roles with similar levels of responsibility. Individual pay within the range can vary for several reasons including, but not limited to, skills, abilities, experience, tenure, performance, and available budget.