HR Assistant - HR Administration

Purpose

The HR Assistant for HR Administration supports the Human Resources department with core administrative tasks, data management, and transactional processing to ensure efficient operation of human resources systems and processes across the organization. By handling day-to-day clerical duties, managing physical and digital documentation, and addressing employee inquiries, this role maintains an organized workflow that protects data integrity, ensures legal compliance, and fosters a positive, customer-oriented work environment.

Responsibilities

Administrative Support & Core Operations:

• Responsibility to act as the first line of support for employee requests, resolving most incoming requests and escalating to the appropriate department Tier 2 level requests.
• Prepares, drafts, and processes routine department communications, including correspondence, memos, emails, and presentations.
• Operates and maintains standard office equipment such as computers, printers, and scanners to support daily workflows.
• Handles day-to-day clerical procedures, sorting and distributing incoming physical mail for internal HR departments.
• Delivers exceptional customer service by addressing HR-related inquiries from employees promptly, providing helpful information regarding HR policies, procedures, and benefits.

HR Data & Document Management:

• Organizes, updates, and maintains personnel files, departmental records, and electronic employee documentation to ensure compliance and completeness.

• Performs accurate data entry and ongoing maintenance within HR databases and computer systems (HRIS) to ensure information integrity and timely data retrieval.

• Prepares, reviews, and processes transactional documentation such as personal action forms, offer letters, employment verifications, and employee files against standard submission criteria.

• Manages access controls and safeguards employee-sensitive information, strictly upholding data security guidelines and privacy regulations.

• Assists in compiling relevant information to generate routine and ad-hoc departmental reports.

About You

• High School Degree or equivalent certification required. (In lieu of degree: 1-2 years of experience in a related field).
• Strong foundational knowledge of standard clerical systems, recordkeeping, and file management principles.
• High level of professional integrity, discretion, and a proven ability to manage sensitive, confidential employee information.
• Proficient with Google Workspace or relevant data management software.
• Excellent written and verbal communication skills, with an ability to interact professionally and empathetically with internal and external stakeholders.
• Superior organizational skills, strong attention to detail, and the flexibility to prioritize routine tasks and meet deadlines independently.

Physical Requirements

• Ability to travel up to ~5% of the time, which may include weekends and evenings, as needed.
• Most work is performed in a temperature-controlled office environment.
• Must be able to sit for prolonged periods of time at a desk or computer terminal.
• May use keyboards, telephone, and standard office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.
• Must be able to lift up to 25 pounds at times.

Our Values

Ability to demonstrate, understand, and continuously apply our workplace values:

• Performance: We thrive together to passionately pursue ambitious goals, constantly develop ourselves, and turn complex organizational challenges into opportunities.

• Respect: We put people at the center of what we do by treating each other fairly, ensuring equal opportunities, and valuing diversity as a key cultural strength

• Trust: We believe in each other, communicate openly and honestly, remain completely reliable, and treat mistakes as valuable learning opportunities.

• Grounded: We dream big while staying down to earth, remaining approachable, choosing simplicity over complexity, and focusing firmly on meaningful results.

• Belonging: We are stronger together than we are alone, standing up for one another, leveraging our collective strengths, and focusing on sustainable, long-term relationships.

What You'll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That's why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• Dedicated training plans to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.