HR and AI Transformation Analyst

Job Title: HR and AI Transformation Analyst

Location: New York, NY

Compensation: $80k

Reports to: Chief People Officer

Who We Are

For more than 30 years, OTG has elevated the dining and retail experience for travelers by bringing together world class hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America's busiest airports, we are fueled by a passion for creating exceptional guest experiences-made possible every day by our incredible Crewmembers. At OTG, people truly come first. We invest in our teams, and foster growth in an exciting, demanding environment where everyone can shine.

How We Do Business

How we work is just as meaningful as what we accomplish. Our Values-Care, Continuous Improvement, Quality, and Teamwork-guide the way we show up for our guests and for each other. We are committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Position Summary

We are seeking a high-potential, recent MBA graduate to join our People team as an HR and AI Transformation Analyst. This is a hands-on, high-exposure role designed for someone who wants to sit at the intersection of HR, technology, analytics, and AI-driven business transformation.

This individual will help reimagine how HR operates by identifying inefficiencies, building automation solutions, deploying AI tools, and improving the way people data is used to drive decisions across the enterprise.

This is a builder role - ideal for someone who is intellectually curious, thrives in ambiguity, learns quickly, and wants to directly shape how modern HR functions in a fast-moving, operational business.

What You'll Do

HR Process Improvement & Transformation

• Map current HR processes and identify friction points, bottlenecks, and manual work.
• Support redesigning end-to-end employee lifecycle processes (hire to retire).
• Partner with HR leaders to simplify and standardize workflows.
• Help implement "better, faster, lighter" operating models.

AI & Automation in HR

• Identify practical AI use cases across recruiting, onboarding, scheduling, employee support, and analytics.
• Experiment with generative AI tools to reduce manual HR work.
• Support building lightweight automation using tools like workflow platforms, low-code/no-code solutions, or HR tech capabilities.
• Help create responsible AI guidelines for HR use cases.

People Analytics & Insights

• Build dashboards and reporting that help leaders understand workforce trends.
• Analyze data related to turnover, hiring, engagement, labor cost, and productivity.
• Translate data into clear, actionable insights for HR and business leaders.
• Help democratize access to workforce data.

Technology Enablement

• Partner with HRIS and IT teams to improve system usage and adoption.
• Identify gaps in existing HR technology stack and propose improvements.
• Support rollout of new HR tools and digital capabilities.

Project Support & Execution

• Support cross-functional transformation initiatives.
• Help manage workstreams, timelines, and deliverables.
• Prepare leadership updates and project summaries.
• Drive execution on defined AI and automation pilots.

Who You Are

We are looking for someone who is:

• A recent MBA graduate (or equivalent advanced degree) with strong academic performance
• Highly curious about AI, automation, and how work gets redesigned.
• Comfortable working in ambiguity without clear playbooks
• A fast learner who picks up tools, systems, and concepts quickly
• Naturally analytical but also pragmatic and execution-oriented
• Not afraid to roll up sleeves and build things from scratch.
• Energized by improving how organizations actually operate (not just strategy decks)

Preferred Skills

• Exposure to HR, consulting, operations, or analytics roles (internships count)
• Familiarity with tools like Excel, Power BI, Tableau, SQL, or similar
• Exposure to AI tools (ChatGPT, automation tools, prompt engineering, etc.)
• Basic understanding of HR systems (Workday, Dayforce, UKG, SAP, etc.)
• Interest in process improvement, Lean, or Six Sigma concepts

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.