HR ANALYST - HUMAN RESOURCES

HR ANALYST - HUMAN RESOURCES

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HR ANALYST - HUMAN RESOURCES

CLASSIFICATION TITLE:

Human Resources Analyst - Employee Benefits

PURPOSE OF CLASSIFICATION

Provides administrative/clerical support to the Human Resources Department. Assists Human Resources and County departments with the administrative tasks associated with personnel issues; enters and retrieves information from department databases; maintains automated and manual departmental files; assists callers, customers, and/or visitors as it relates to Human Resources; administers the County insurance and benefit programs. May report to the Director of Human Resources, Human Resources Manager, and/or Human Resources Officer.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.SPECIFIC TO CIVIL SERVICE DIVISION

Coordinates and prepares the monthly Agenda and assembles and distributes Agenda packets while ensuring compliance with the Clayton County Rules and Regulations.

Edits and proofreads Agenda item originating in various departments to maintain standardization of form and content.

Receives all requests for Appeals and Grievances to the Civil Service Board and maintains a log of pending cases.

Serves as liaison between Human Resources and County department personnel, Board members, and attorneys by responding to questions regarding Civil Service policies, procedures, and hearings.

Notifies appellants and defendants (County department) that an Appeal or Grievance has been received and notifies each party when the case is scheduled to be heard by the Civil Service Board.

Receives all exhibits and witness lists and subpoenas witnesses as required by Civil Service Rules and Regulations.

Receives requests from departments for items to be placed on the agenda.

Prepares documentation for each hearing and distributes to Civil Service Board members,

Executive Secretary to the Civil Service Board, involved attorneys, appellants, etc.

Records meetings, receives, and maintains all exhibits presented, and transcribes and prepares minutes of the Civil Service Board hearing for Board members' signatures. Accurately maintains the Civil Service Board Minute Book to include the filing of the Board's decision.

Coordinates and obtains Transcriptionist to compose the meeting minutes verbatim when required.

Compiles and maintains records pertaining to Civil Service Board appointments and elections.

Prepares and processes documents generated by Civil Service Board action, including Annual Leave Donation, Job Classification creation and/or changes, and employee related matters.

Plans, organizes, and attends all Civil Service Board meetings/hearings including regular and special called meetings.

Prepares and accurately maintains folders for all Civil Service Board case files to include Appeal/Grievance form, legal documents, correspondence, etc.

Requests information and/or documentation from other department(s) and/or agencies to complete case file, as necessary.

Maintains and updates as necessary the Clayton County Civil Service Rules and Regulations Official Book.

Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, database, spreadsheet, presentation, or other software programs.

Confers with supervisor as needed regarding policies, procedures, regulations, and/or work activities.

Provides administrative support as needed; work is performed under the supervision of the Director of Human Resources.

SPECIFIC TO COMPENSATION & CLASSIFICATION DIVISION

Contacts medical clinic to arrange appointments for pre-employment physical examinations and drug screenings; prepares paperwork for new employee to take to clinic; ensures return of completed medical paperwork with physician's signature. Conducts mini-orientations with new employees to ensure completion of all necessary paperwork, such as proof of identity, I-9 forms, tax forms, Clayton County Policies to include Sexual Harassment, Family Medical Leave Act (FMLA), Special Review Board, Racial Discrimination, General Provisions, and Inmate Policy, direct deposit forms, and other documentation; reviews information on benefits, insurances, probation period, and other issues with employee. Prepares personnel history cards for all new employees; pulls any tests necessary for job. Receives and processes personnel action forms from departments to update/change employee records, such as for terminations, pay changes, promotions/demotions, transfers, address/name changes, or other actions; ensures forms are reviewed by human resources officer and receive proper authorization signatures by Human Resources Director, Finance Director, and Commission Chairman; updates changes on personnel history cards; removes personnel history cards on terminated employees; forwards personnel action forms to Human Resources Clerk for filing. Ensures timely processing of personnel action forms; ensures forms are forwarded to Finance Department/Payroll Division in sufficient time to make changes prior to payroll processing. Coordinates assignment of new employee numbers for payroll use and assignment of security codes for new employee use in clocking in/out on time entry system. Creates employee identification badges for employees using swipe cards to clock in/out; takes photograph of employee; uses computer and laminator to make badge card with employee information on front and bar code on back. Reviews all sick leave requests to ensure completeness and compliance with Civil Service rules; returns incomplete or non-compliant requests to department for further explanation or to change from sick leave to annual leave. Reviews performance evaluations for completeness. Maintains current records/schedules for evaluations/merit increases. Prepares and distributes appropriate forms to end employees' probation period. Verifies monthly billing for physical examinations and drug screenings for accuracy. Prepares or completes various forms, reports, correspondence, logs, lists, identification badges, personnel action forms, or other documents. Receives various forms, reports, correspondence, applications, requests for personnel actions, tax forms, I- 9 forms, new hire identification documentation, physical/drug screen forms, annual/sick leave forms, leave reports, payroll sheets, requests for verification of employment, billing invoices, rules, regulations, policies, procedures, classification books, manuals, reference materials, or other documentation; reviews, completes, processes, forwards, or retains as appropriate. Operates a computer to, enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, database, or other software programs. Communicates with supervisor, employees, other departments, applicants, medical professionals, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Provides administrative support as needed; work is performed under the supervision of the Human Resources Manager.

SPECIFIC TO EMPLOYMENT DIVISION

Provides information to potential applicants in person or by telephone regarding job duties/responsibilities, compensation, benefits, work schedules, working conditions, County policies, promotional opportunities, and other related information. Certifies employment applications as meeting or not meeting qualifications for position; forwards qualified applications to department. Prepares and posts job announcements and updates Internet Web Site in a backup capacity only. Drafts, proofreads, prepares, and/or completes various forms, reports, correspondence, file labels, guides, lists, job vacancy postings, job announcements, employment reports, or other documents. Receives various forms, reports, correspondence, applications, requests to fill vacancy forms, tests, testing materials, job descriptions, posters, laws, rules, regulations, policies, procedures, classification books, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Assembles final documents for review or signature. Maintains departmental files; prepares/maintains suspense files for documents on hold or pending, organizes, files, and maintains employment records for future reference; determines proper functional file and file number; files documents accordingly; destroys or disposes of files per disposition instructions. Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, database, spreadsheet, presentation, or other software programs. Confers with supervisor as needed regarding policies, procedures, regulations, and work activities. Provides administrative support as needed; work is performed under the supervision of the Human Resources Officer.

SPECIFIC TO EMPLOYEE BENEFITS DIVISION

Administers employee insurance benefits; processes insurance coverage and changes for employees and their dependents and vested/retired employees per Section 125 Cafeteria policies. Conducts orientation for new employees; explains health plans, life insurance options, dental plans, legal plan, vision, and other discounted services, and worker's compensation rules and physician panels; explain family status change rules allowing for mid-year changes in enrollment. Coordinates/processes enrollment of new hires insurance plans; provides insurance enrollment packets to new employees; reviews enrollment forms and verifies eligibility, accuracy, and completeness of applications; processes enrollments and enters information into computer; forwards information to payroll staff and third-party administrators; orders insurance cards. Processes changes in employee insurance coverage; reviews change forms and verifies eligibility for requested change; distributes/receives student status verification forms on enrolled dependent children over 19; processes changes, enters data into computer, and notifies payroll and third-party administrators. Processes termination of insurance coverage for terminated/retired employees or ineligible dependents; maintains termination log with scheduled dates to terminate coverage; mail Consolidated Omnibus Budget Reconciliation Act (COBRA) notification letters for continuation of insurance; processes changes, enters data into computer, and notifies payroll and third party administrators; prepares/mails certificate of creditable insurance coverage (Health Insurance Portability & Accountability Act-HIPAA) for health insurance; notifies terminated employees of options for purchasing insurances; processes COBRA enrollments and logs on spreadsheet to monitor payment of premiums during allowable continuation period; prepares/mails notices regarding insurance options and Medicare coverage to employees/retirees at appropriate age; processes changes as appropriate; advises retirees of status of benefits and options at retirement. Processes Notices of Death of covered employee, retiree, vested retiree, or dependent; completes/files death claim for life insurance companies; processes terminations of other insurance coverage. Reviews payroll insurance deduction reports each pay period; researches missed deductions and notifies employees of need to pay the deduction directly; mail payment due notices to employees on leave; processes payments received from employees. Receives monthly insurance premium billing statements from various insurance carriers; audits files on health/life plans with monthly carriers' reports; reconciles County/employee payments with statements; prepares check requests and forwards to Finance Department for check generation; ensures mailing of County checks with appropriate reconciliation statement or other documentation to insurance carriers; maintains records. Coordinates open enrollment for insurance plans; prepares new rate schedules; orders open enrollment materials and supplies; assembles/distributes open enrollment packets; receives and reviews enrollment applications; processes changes, enters data into computer, and notifies payroll and third party administrators. Processes Worker's Compensation documentation; maintains Worker's Compensation Log of all injuries reported/suffered by county employees; prepares First Report of Injury form and related Worker's Compensation forms; notifies insurance companies of accidents/incidents; counsels employees on benefits, medical bills, and related matters; coordinates medical/pharmaceutical services for injured employees; logs lost time information; reviews medical invoices and physician documentation; forwards documentation to insurance carriers or others as appropriate; interacts with legal counsel regarding litigated claims; monitors status of employees involved in Workers Compensation claims; coordinates return to work; maintains files/records. Receives/processes checks/payments for missed insurance deductions, COBRA premiums, damages/settlements, or other fees/services; records/posts payments and issues receipts; balances payments and forwards all monies to finance department. Provides assistance and information to employees, retirees, dependents, or other individuals regarding insurance plans, coverage, forms, costs, procedures, or other issues; responds to routine questions, complaints or requests for service; initiates problem resolution. Prepares enrollment statistics for health/life plans. Prepares or completes various forms, reports, correspondence, logs, spreadsheets, statistical reports, reconciliation statements, time management reports, or other documents. Receives various forms, reports, correspondence, invoices, billing statements, enrollment/change forms, timesheets, attendance records, contracts, insurance policies, benefit handbooks, laws, procedures, bulletins, publications, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Maintains files/records of department documentation and work activities. Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, or other software programs. Attends monthly meetings and serves on committees as appropriate. Communicates with supervisor, employees, retirees, dependents, other departments, insurance companies, third party administrators, insurance adjusters, medical providers, attorneys, law enforcement personnel, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops, and training sessions as appropriate. Adheres to all requirements of HIPAA Privacy and Security regulations in ensuring that Protected Health Information is disclosed properly within the constraints of the regulations and that all information is properly secured. Provide administrative support as needed; work is performed under the supervision of the Human Resources Manager.

SPECIFIC TO TRAINING DIVISION

Answers department telephone; assists callers with training questions, job openings, and other general personnel information; refers callers to other staff members as appropriate; and takes messages. Greets visitors, provides information, and/or refers person to appropriate staff member. Performs clerical work in support of the training administration and training activities; maintains requests for training classes; handles all course registration process, refers participants to appropriate training program based on system identification code; develops course roster; places courtesy calls to participants. Proof-reads training materials for grammatical errors and line off-sets; recommends changes to training material; updates and maintains training hand-out material, copies training material for participant use, and sets up training room for classes; maintains inventory of Professional Development books for all programs. Assist with presentation materials for instructor. Inputs training data into computer system; provides various training reports upon request; assists in training file audits; creates program certificates and awards program. Inputs training schedule information into Human Resources Department computerized calendar; distributes training newsletter and calendars; maintains and updates training mailing list; and maintains training resource library. Maintains and updates Human Resources Department forms. Provides various form information when requested. Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, database, spreadsheet, presentation, or other software programs. Confers with supervisor as needed regarding policies, procedures, regulations, and/or work activities. Provide administrative support as needed; work is performed under the supervision of the Human Resources Officer.

ADDITIONAL FUNCTIONS

Initiates reports and documents based upon knowledge of Civil Service Rules operations and established deadlines. Research, compile, consolidate, and/or tabulate information as necessary; proofreads for accuracy and completeness; assembles final documentation for review; and distributes upon approval. Answers department telephones; provides assistance, requested documents, and information; refers callers to other staff members as appropriate; and takes messages. Prepare outgoing mail. Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations as required; attends workshops and training sessions as appropriate. Operates a computer to enter, retrieve, review, and/or modify data; verifies accuracy of entered data and makes corrections as necessary; utilizes word processing, database, and/or other software programs. Provides assistance or backup coverage for other Human Resources Department employees as needed, which may include answering telephone calls, assisting applicants, or scheduling applicants for various tests. Performs other related duties as required.

MINIMUM QUALIFICATIONS

High School Diploma or GED; Associate's Degree preferred; supplemented by four (4) years previous experience and/or training that includes providing complex administrative support and experience using computers including word processing, spreadsheet, and/or desktop publishing software applications for specialized governmental/organizational divisions/units with an emphasis in human resources administration, human resources generalist work, employment law, legal environment, group insurance, and/or Worker's Compensation insurance administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

ADA COMPLIANCEPhysical Ability:

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements:

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors:

Essential functions are regularly performed without exposure to adverse environmental conditions.

Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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Position : 2875

Type : INTERNAL & EXTERNAL

Location : HUMAN RESOURCES

Grade : GRADE 16

Posting Start : 08/17/2026

Posting End : 12/31/9999

MINIMUM SALARY: $42,318.54

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