Highlights
Two or more years of experience supporting organizational change management, communications, training, implementation, project coordination, or a related discipline. Works closely with: Project leadership, technical SMEs, business stakeholders, communications, training, and impacted user groups.
Numbers & Facts
| Location | Houston, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $75–$82.14 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
Job Details
Position: OCM Consultant III
Duration: 12+ Months
Pay Rate: $80.00 - $82.00 on w2
Job Responsibilities
Reporting Relationship
Required Qualifications
Preferred Qualifications
Position: OCM Consultant III
Duration: 12+ Months
Pay Rate: $80.00 - $82.00 on w2
Job Responsibilities
Reporting Relationship
- Reports to: Program Manager with dotted line to OCM Mgmt team
- Works closely with: Project leadership, technical SMEs, business stakeholders, communications, training, and impacted user groups
- Key Responsibilities
- Translate direction from IT Leadership, project leadership, OCM leadership and technical SMEs into actionable OCM tasks and deliverables.
- Gather information about system, process, role, and organizational changes and convert it into clear, audience-focused materials.
- Create and maintain change management plans, activity trackers, schedules, risks, issues, and dependencies.
- Conduct interviews, working sessions, and impact discussions with project team members and SMEs.
- Document changes to processes, systems, roles, responsibilities, and user experiences.
- Identify people-side risks, readiness concerns, resistance points, and adoption barriers; recommend practical mitigation actions.
- Develop and maintain stakeholder lists, audience maps, impact assessments, and readiness information.
- Create and execute communications and engagement activities using appropriate channels for each audience.
- Draft communications, presentations, FAQs, talking points, newsletters, job aids, quick-reference guides, and other supporting materials.
- Develop and maintain communications tools such as Teams and SharePoint sites.
- Support train-the-trainer activities, end-user training logistics, training delivery, and follow-up activities as needed.
- Coordinate reviews and approvals with SMEs, project leads, business representatives, and communications partners.
- Facilitate meetings, workshops, focus groups, readiness discussions, and job-impact sessions.
- Track completion of OCM activities and escalate delays, decisions, risks, or unresolved dependencies.
- Support go-live readiness activities, adoption measurement, reinforcement, and post-implementation follow-up.
- Collect feedback from users and stakeholders and adjust OCM activities based on findings.
- Maintain organized project documentation and provide concise status updates to OCM and project leadership.
- Share lessons learned and reusable materials with the broader OCM team.
Required Qualifications
- Bachelor’s degree or equivalent experience.
- Two or more years of experience supporting organizational change management, communications, training, implementation, project coordination, or a related discipline.
- Practical experience creating and executing communications, training, readiness, or stakeholder engagement activities.
- Ability to work from strategic direction and independently complete detailed execution work.
- Strong written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple assignments, prioritize work, meet deadlines, and follow through on commitments.
- Ability to work effectively with technical SMEs, business stakeholders, project teams, and employees at varying levels of the organization.
- Strong active listening, facilitation, collaboration, and relationship-building skills.
- Ability to explain technical or process changes in clear, practical language.
- Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, SharePoint, and Teams.
Preferred Qualifications
- Experience supporting IT implementations, system migrations, process transformations, or other technology-enabled changes.
- Track record of delivering scalable OCM plans for multiple projects simultaneously.
- Experience developing job aids, quick-reference guides, training content, presentations, or employee communications.
- Experience supporting readiness assessments, stakeholder analysis, change impact assessments, or adoption measurement.
- Familiarity with ADO (Azure DevOps) or similar planning tools.
- Success Measures
- Success in this role will be demonstrated through:
- Demonstration of active listening skills.
- OCM deliverables completed accurately and on schedule.
- Clear, practical communications and training materials delivered to the right audiences.
- Timely identification and escalation of readiness risks, dependencies, and adoption barriers.
- Effective coordination with project teams, SMEs, and business stakeholders.
- Strong participation in training, engagement, and readiness activities.
- Willingness to ask meaningful questions following thoughtful personal investigations.
- Reliable follow-through, organized documentation, and transparent status reporting.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.