Housing Support Specialist

    Highlights

    In this full-time role, you will help individuals access and maintain safe, affordable housing while supporting leasing, eligibility, compliance, tenant communication, and day-to-day housing operations. At Vera French, you''ll be part of a mission-driven team working to enhance the mental health of all in our community by providing quality, accessible, and comprehensive care.

    Numbers & Facts

    LocationDavenport, IA

    Description

    Make a meaningful impact in your community as a Housing Support Specialist with Vera French Housing. In this full-time role, you will help individuals access and maintain safe, affordable housing while supporting leasing, eligibility, compliance, tenant communication, and day-to-day housing operations.

    What You''ll Do

    • Assist with applicant screening, income verification, leasing, renewals, and tenant follow-up.
    • Calculate rents and utility allowances for income-based units and complete accurate documentation.
    • Maintain tenant records, lease files, reports, property keys, and compliance paperwork.
    • Support HUD, LIHTC, Section 8, HOME funds, and other housing compliance requirements.
    • Provide respectful customer service and tenant education in a trauma-informed environment.
    • Assist with inspections, annual rent increases, compliance reviews, and travel to multiple locations as needed.

    What You''ll Need

    • Associate degree preferred in business, bookkeeping, compliance, property management, or a related field; equivalent experience may be considered.
    • LIHTC certification preferred, or ability to obtain certification within 6 months and maintain it throughout employment.
    • Strong communication, organization, confidentiality, follow-through, and attention to detail.
    • Experience with affordable housing programs, property management software preferred.
    • Experience working with individuals with mental health needs or in a role requiring demonstrated empathy is desirable.

    Why Join Vera French?

    • At Vera French, you''ll be part of a mission-driven team working to enhance the mental health of all in our community by providing quality, accessible, and comprehensive care. We offer a comprehensive benefits package, including health, dental, and vision insurance; employer-paid life, AD&D, and long-term disability coverage; 401(k) employer contributions and match; tuition reimbursement and loan repayment opportunities after one year; supplemental coverage options; paid holidays; sick time; and vacation accrual.

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