Housing Specialist

The Housing Specialist sets and meets goals and key performance indicators (KPIs) focused on subsidized housing program effectiveness, occupancy rate, quality and compliance requirements, superior customer service and program documentation. Reports To: HCV Manager Department: HCV Summary: The Housing Specialist is responsible for assisting in the administration and case management of subsidized housing programs.

Reports To: HCV Manager Department: HCV Summary: The Housing Specialist is responsible for assisting in the administration and case management of subsidized housing programs. The Housing Specialist applies HUD and PHA-established policies and procedures to produce on-time and accurate income, rent and subsidy calculations, ensuring all State and Federal mandated privacy regulations are met when dealing with clients and their information. The Housing Specialist sets and meets goals and key performance indicators (KPIs) focused on subsidized housing program effectiveness, occupancy rate, quality and compliance requirements, superior customer service and program documentation. Timeliness, responsiveness and accuracy are critical to meeting subsidized housing program goals. Essential Job Duties are performed with strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Subsidized Housing Program Determine initial resident eligibility within established time frames Conduct annual and interim re-certifications Conduct one-on-one and group program information sessions Negotiate leases and dispense program information to inquiring owners and managers Respond to telephone inquiries on behalf of a department in a timely fashion Inspect units for Housing Quality standards Work closely with owners of private property, management, leasing agents and residents to maintain minimum of 98% project lease up Provide ongoing case management, public assistance counseling, and referral services to applicants and participants Maintain a comprehensive filing system and computerized data base for all program participants, ensuring all documents, letters, and reports are updated and sent out on time Administer specialized programs e.g., Portability, Wait List/Lottery, HCV, FUP, PBV, VASH, FYI and Mainstream Responsible for all contact and data entry Work closely with Maiker property staff to ensure compliance with Project Based Voucher program rules and regulations, and to ensure 100% occupancy