Housing Program Technician I

Housing Program Technician I

Salary

$47,963.97 - $62,464.80 Annually

Location

Sacramento, CA

Job Type

Full-Time

Job Number

1576

Department

Housing Authority

Division

HCV

Opening Date

08/10/2026

Closing Date

8/31/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Description

Are you ready to join the Sacramento Housing Authority and make an impact? SHRAs mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in the Housing Program Technician I classification are eligible for many great benefits. Some of these benefits include:

• Alternate 9/80 Work Schedule: Enjoy a two-week schedule of nine 9-hour days with every other Friday off, giving you more long weekends to relax and maintain work-life balance.
• CalPERS Pension Retirement: Secure your future with a robust retirement plan. CalPERS is the largest public pension fund in the US.
• Comprehensive Health Benefits: Medical insurance offered through CalPERS, dental options, and free vision insurance for up to Employee +1
• Generous Paid Time Off Package: 12 paid holidays, 3 floating holidays, 2 weeks of vacation per year
• Tuition Reimbursement up to $5,250/year: SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program.
• $175 Downtown Parking subsidy for eligible employees
• Professional Development opportunities

Please note, this position is required to work onsite in Sacramento, California.

Classification: Represented by SHRA Employee Association

Supplemental Questions: Please answer the supplemental questions fully and completely. Candidates who respond with "see resume" may be disqualified.

Primary Purpose of Position

Under general supervision from the assigned supervisor, or functional guidance from latter classifications. Performs a variety of technical level work related to the Housing Authoritys provision of housing assistance programs. Duties include managing an assigned caseload, performing day-to-day coordination and quality control of eligibility, inspections, news leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations for subsidized housing.

Up to the top 100 candidates may be invited to the written exam. Candidates with the top 32 scores from the written exam may be invited to the oral exam. Oral exam may consist of Oral Examination Questions, scenarios and role plays to demonstrates the candidates ability to work in a fast-past environment, multi-tasking all the while helping achieve the Agencys Mission of Changing Lives and helping a population in desperate need of our housing services.

Candidates who take and pass the oral exam will be placed on the eligible list for the Housing Program Technician I Classification.

Essential Areas of Responsibility

This is the entry level class in the Housing Program series. Incumbents of this class perform specific assignments in accordance with established policies and procedures. Assignments are initially performed with detailed supervision and training. As the incumbent becomes more proficient at the tasks, greater independence is reached. Assignment specialties may include certifying eligibility, waiting list maintenance or re-certifications. Actual responsibilities may vary according to assignments. Incumbents may be responsible for individual tasks that make up a function.

Education & Experience

• High School Diploma or GED
• In addition to the educational experience, must have at least two (2) years of equivalent experience in a similar position in which most of the essential functions of this position were performed.

Job Duties & Responsibilities

Client Service

• Implement the departments Mission Statement in all aspects of customer contact
• Counsel applicants, tenants and owners on program rules and regulations
• Monitor repayment agreements
• Disseminate program information throughout the community via public speaking forums and seminars
• Respond quickly by telephone or in writing to public inquiries

Operations

• Implement caseload management process for Section 8 program participants
• Performs annual, interim, and special recertification of participants; receives, reviews, and processes recertification packets
• Calculates and determines initial and continuing eligibility to receive assistance under various programs; issues vouchers to eligible applicants in leased housing programs and recertifies participants to transfer.
• Implement Housing Quality Standards inspections process and ensure that regulations are met
• Conduct initial and annual interviews with clients
• Coordinate orientations and briefing sessions for pre-applicants, qualified applicants and program participants
• Review and apply pertinent provisions of HUD rules and regulations
• Negotiate rent with landlords for Section 8 housing units and schedule

inspections

• Prepare and maintain accurate and detailed case files
• Verify ownership of property
• Evaluate unlawful detainer reports and credit and criminal background checks

Non-acceptance and Termination Process

• Prepare written reports and correspondence as required
• Monitor case files for program violations and recommend further action
• Represent Agency at tenant conferences, reviews, hearings and court proceedings
• Assist with disputes and conflicts

Entry Level Support

• May receive functional guidance from higher level staff

Other Duties

All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.

Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.

Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid drivers license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.

In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• 12 paid holidays plus 3 floating holidays
• Agency closure the last full week of December
• 2 weeks of vacation per year with increasing accruals based on years of service
• 12 sick days per year
• Medical and Dental insurance for full family (through CalPERS)
• Free Vision insurance for up to Employee + 1
• CalPERS Pension Retirement
• $10,000 life insurance
• Bilingual pay - 5% additional
• Downtown parking subsidy of $175/month (eligible locations)
• Tuition and Student loan reimbursement up to $5,250 per year
• Professional Development opportunities

Retirement benefits

Employees who retire with SHRA are eligible for the following CalPERS benefits.

• CalPERS pension
• Free medical insurance after retirement after 20 years of service

Additional benefits

• Bilingual certified staff receive an additional 5% each pay period once they have been tested and certified as a bilingual resource.
• SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program. The PSLF program forgives the remaining balance on your Direct Loans.
• SHRA strives to provide a work-life balance to all employees. In addition to generous paid leave benefits, SHRA employees work a two-week schedule of nine 9-hour days with every other Friday off.

01

Responses to these Supplemental Questions must be submitted with your application materials. A resume, letter, application, etc., will not be accepted in lieu of responses to these questions. Failure to provide a complete response to any of these required questions will eliminate you from further consideration. Your response to these questions is an integral part of the application process. Please indicate that you have read and understand the requirements for the supplemental questions.

• Yes
• No

02

The following questions will ask you to match you to your education

• No High School or GED equivalent
• High School Diploma or GED equivalent
• Some College
• Associates Degree
• Bachelors Degree or Higher

03

The following questions will ask you to match you to your combined education and experience. When asked about related experience, the following fields are considered related/closely related: Property Management, Social Services, Case Management, business, Interviewing, Accounting or very closely related.

• No Related Experience
• Less than 2 years Experience
• At least 2 years experience
• At least 3 years experience

04

How many years of experience do you have determining eligibility for a program?

• Less than 1
• 1 year but less than 2
• 2 years but less than 3
• 3 or more years

05

Do you have any experience working for a Housing Authority determining client eligibility?

• Yes
• No

06

If you answered "Yes" to the previous question, please state the Housing Authority you gained your experience and how long you worked there. If you answered "No" to the previous question, please type "N/A" in the text box.

07

An essential duty of the Housing Program Technician is to complete a significant number of recertifications on a monthly basis while balancing many other duties. Describe how you handle working under time constraints and multi-tasking?

08

Describe your 3 top skills that makes you a good candidate for the Housing Program Technician job as you understand it.

Required Question

Employer Sacramento Housing and Redevelopment Agency

Address 801 12th Street

Sacramento, California, 95814

Website http://agency.governmentjobs.com/shra/default.cfm