Housing Maintenance Manager

Position Description

Housing Maintenance Manager JOB PURPOSE The Housing Maintenance Manager oversees the daily operations repairs inspections projects and communications for residential properties which consist of single -family homes duplexes and apartments. This role blends hands -on technical expertise and project management with supervisory responsibilities ensuring maintenance teams efficiently complete work orders unit turnovers and preventative maintenance while upholding institutional standards.

ESSENTIAL FUNCTIONS of time Operations Oversight 25 of time for section Responds to daily work orders and assigns tasks to Facilities staff as needed. Schedules work and coordinates vendors as needed Ensures compliance with all safety standards and regulatory requirements. Technical Troubleshooting 20 of time for section Diagnoses and repairs home building systems including HVAC plumbing electrical and mechanical systems components . Manages project renovations and vendorcontractor relationships. Assists with capital improvement projects in coordination with FacilitiesOperations. Inspection 15 of time for section Responsible for coordination and inspections of residences and periodic inspections as needed. Turnover and Maintenance 10 of time for section Prepares vacant residences for new resident s including inspections repairs and cleaning .

Ensures timely and high -quality unit turnover Administrative Tasks 15 of time for section Tracks inventory manages budgets . Creates RFP and bids for projects. Manages work order system Team Dynamix or similar. Works cooperatively with AVP OperationsFacilities to implement and meet historical preservation requirements and permitting . Invoice review and approval. Coordinates after hours and emergency response with Public Safety and Facilities as needed. Standards 10 of time for section Establishes and enforces institutional standards for interior and exterior fixtures and finishes. Ensure all projects align with long term residential standards Coordination with other departments 5 of time for section Coordinates with Facilities Operations Auxiliary and Public Safety and any other staff for projects that require support from those areas Total 100 time OTHER FUNCTIONS This description reflects essential functions of the position it does not restrict tasks that may be assigned or changed at any time.

QUALIFICATIONS CREDENTIALS REQUIRED

• Experience 3-5 years in multi-family or residential maintenance with proven experience in team leadership and project management . COMPETENCIES REQUIRED Work Competencies Job Specific Best Practices - Essential Preventative Maintenance
• HVAC Systems Schedule d preventative maintenance such as checking filters and cleaning units quarterlyseasonally to improve energy efficiency.
• Plumbing Routinely inspect for leaks check water pressure and clear drains to avoid water damage.
• Roof and Exterior Conduct annual inspections to check for damaged shingles siding gutters including windows doors chimney and foundation.
• Exterior structures - painting and repairs as needed.
• Landscaping - Inspection of landscaping replacementremoval of treesshrubs as needed.
• Safety Devices Test smoke and carbon monoxide detectors and replace batteries at least once a year.
• Electrical Annually inspect panels and wiring to prevent fire hazards Job Specific Best Practices - Operational
• Seasonal Checklists Develop a structured plan for fallwinter heating insulation and springsummer AC landscaping snow removal .
• Use Technology Use of team dynamix work order system andor other software for schedules track work orders and manag ing vendor relationships.
• Proactive Inspections Conduct regular documented inspections to identify wear and tear before it becomes a major failure.
• Tenant Communication Create a clear channel of communication for maintenance requests procedures property rules and regulations and educat ion of residents on basic upkeep . • Vendor Management Pre -approve licensed reliable contractors for specialized work HVAC electrical plumbing carpentry to ensure quality repairs. PREFERRED QUALIFICATIONS AND SKILLS
• Technical Skills Deep knowledge of HVAC plumbing and electrical systems.
• Certifications EPA Universal Certified Apartment Maintenance Technician CAMT or trade licenses are preferred.
• Microsoft Excel and Word
• Soft Skills Strong organizational communication and problem -solving abilities in a fast - paced resident -focused environment
• Clean Driving record Must have active drivers license with a good driving record. PHYSICAL ENVIRONMENTAL DEMANDS This job may require lifting at least 50 pounds using ladders and operat ing equipment and power tools .

Prepared by Stephen Cardone Director of Housing Contracts and Procurement Date