Housing Case Manager (HCM) - Field Based

A nonprofit organization in Brooklyn, NY is seeking a Housing Case Manager (HCM) for a field-based role supporting residents through case management, care coordination, and housing stability services delivered in the community and in clients' homes.

About the Opportunity:

• Shift: Day shift
• Schedule: Monday to Friday
• Hours: 9am to 5pm
• Setting: Hybrid (3 days in the field)

Responsibilities:

• Provide case management services, supportive counseling, and referrals to a caseload of residents
• Conduct monthly home visits and maintain ongoing contact with clients in their homes and community settings
• Support housing stability through advocacy, habitability review, and coordination of services
• Collaborate with medical providers, behavioral health providers, benefits staff, and other community partners
• Complete timely documentation, maintain client records, and prepare required reports and service plans

Qualifications:

• At least 3 years of relevant experience in a social services setting working with individuals who have experienced homelessness, mental health issues, or substance use
• Bachelor's degree in social work, psychology, counseling, or a related field
• Prior case management experience with field-based work
• Experience working with low-income and marginalized communities and individuals with complex medical or behavioral health needs
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to prioritize, multitask, and manage a caseload independently

Desired Skills:

• Master of Social Work degree
• Bilingual (English and Spanish)
• Experience working in housing services or supportive housing
• Knowledge of harm reduction practices
• Experience using EICare or similar electronic records systems