Housing Authority Supervisor

Housing Authority Supervisor

Salary

$76,381.00 - $118,493.00 Annually

Location

630 I Street, CA

Job Type

Full-Time

Job Number

1550

Department

Housing Authority

Division

HCV

Opening Date

06/08/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Description

Join Our Team and Make an Impact!

Are you ready to take on a leadership role with an organization dedicated to changing lives and revitalizing communities? The Sacramento Housing and Redevelopment Agency (SHRA) is looking for aSupervisor - Housing Authorityto lead a talented team and help fulfill our mission of Changing Lives. As a key member of our Housing Choice Voucher department, the ideal candidate for this position will have excellent interpersonal skills, proficiency in coaching, leadership, and a passion for our Agencys mission.

Why Join SHRA?

SHRAs mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits.

SHRAs great benefits include:

• Alternate 9/80 Work Schedule: Enjoy a two-week schedule of nine 9-hour days with every other Friday off, giving you more long weekends to relax and maintain work-life balance.
• CalPERS Pension Retirement: Secure your future with a robust retirement plan. CalPERS is the largest public pension fund in the US.
• Comprehensive Health Benefits: Free Medical and Dental insurance for full family (through CalPERS) and free vision insurance for up to Employee +1
• Generous Paid Time Off Package: 12 paid holidays, 2 floating holidays, 2 weeks of vacation, Management Work Life balance days, plus 80 hours of Supplemental Leave per year
• Tuition Reimbursement up to $5,250/year: SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program.
• Free Downtown Parking subsidy for eligible employees
• Professional Development opportunities

This position is Full-Time - In Office in Sacramento, CA. However; the Agency operates on a 9-8-80 Work Schedule which provides work-life balance for all with every other Friday off!

Essential Areas of Responsibility

The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills.

SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED

• Receives direct supervision from the department Program Manager
• Provides technical and directional guidance and training to other HCV staff

Staff Supervision

Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to:

• Provide new employee orientation and training
• Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives
• Monitor assignments and maintain the level of productivity in the unit or department
• Assure quality of service to the internal and/or external customer base
• Establish performance objectives and provide ongoing feedback
• Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives
• Conduct staff meetings, resolve staff issues and build team relationships
• Communicate managements position, Agency information and work changes to employees
• Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination

Daily Operations

• Lead and train staff to provide, implement and maintain subsidized housing programs, specifically for the Housing Choice Voucher and Homeless Innovations departments
• Responsible for assisting in the administration of subsidized housing programs, applies HUD established policies and procedures while ensuring all State and Federal mandated regulations are being met while dealing with clients and their information.
• Oversees HUD established policies and procedures for the vouchers to ensure staff is consistently producing on-time and accurate income, rent and subsidy calculations and determines tenant eligibility within time frames established
• Oversees, implements and conducts as required annual and interim recertification in adherence with program requirements.
• Oversees staff with one-on-one and group program information sessions.
• Maintain waiting list for Conventional and section 8 housing programs
• Develop processes for efficient workflow
• Handle contract negotiations with owner/agent
• Promote quality customer service
• Facilitate Section 3 employment opportunity program

Education & Experience

Education and Experience:

Bachelors Degree plus 2 years experience of work in housing, advocacy, community development, and/or other relevant areas preferred.

OR Associates Degree (A.A.) or equivalent from two-year college or technical school and 5 years related experience and/or training or equivalent of education and experience.

Supervisory Experience:

• Minimum of 2 years of supervisory experience required.
• Preferred management experience in housing, advocacy, community-based non-profits, community development, and/or other relevant areas that complement this effort.

Licenses and Certificates: Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier.

Job Duties & Responsibilities

Knowledge of:

• Knowledge of non-program federal requirements that affect income and rent determinations, including fair housing and equal opportunity, fraud and program abuse, personnel and employment practices.
• Knowledge of HUD-established performance standards (for HCV, SEMAP indicators) performance standards as they relate to income and rent determinations.
• Knowledge of program requirements and guidance as reflected in HUD regulations, handbook, notices, forms, and guides.
• Computer literacy, including personal computing, accuracy in data entry, and knowledge of program-related software.

Skills in:

• Adaptability/Flexibility; open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
• Allocates time and attention based on what is most important to achieve key goals and objectives.
• Effectively organizes and balances tasks and priorities to keep multiple projects on track.
• Product knowledge: translates product features to benefits, understands/responds to the members needs, applies market knowledge
• Demonstrate humility in working with others
• Non-judgmental of people
• Listens more than speaks
• Ability to help people in crisis with calmness and compassion
• Can work effectively and compassionately with the general public

Ability to:

• Ability to write reports, business correspondence
• Ability to effectively present information and respond to questions from clients and the general public.
• Ability to facilitate small group meetings
• Ability to instruct in a 1:1 setting
• Ability to utilize technology such as Zoom
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and governmental regulations.
• Ability to read, comprehend, interpret, and implement rules, regulations, and procedures
• Recognizes problems and responds, systematically gathers information, sorts through complex issues
• Results Focus Attention to detail - Always meets deadlines
• Excellent organizing & planning
• Ability to manage multiple projects
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Excellent customer service skills

Physical Abilities and Work Environment:

• Regular computer use throughout the day, ability to sit for lengthy periods of time
• Occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch
• Ability to lift/push/pull/carry various objects of 25 pounds frequently and 25 pounds occasionally
• The noise level in the work environment is usually moderate
• Ability to stand and walk on hard surfaces, and go up and down stairs
• Ability to reach to shoulder level and above
• Ability to bend at the hips and knees
• Ability to talk and hear

OTHER DUTIES:

All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.

Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.

Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid drivers license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.

SHRA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the United States. We do not offer visa sponsorship at this time. Employment is contingent upon successful completion of a background check, in accordance with applicable laws including the California Fair Chance Act.

In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• 12 paid holidays plus 2 floating holidays
• Agency closure the last full week of December
• 2 weeks of vacation per year with increasing accruals based on years of service
• 80 Supplemental Leave Hours annually
• Management Work/Life Balance Days
• 12 sick days per year
• Free Medical and Dental insurance for full family (through CalPERS)
• Free Vision insurance for up to Employee + 1
• 5% Supplemental Allowance towards benefits
• CalPERS Pension Retirement
• $50,000 life insurance
• Free downtown parking
• Tuition and Student loan reimbursement up to $5,250 per year
• Professional Development opportunities

Retirement benefits

Employees who retire with SHRA are eligible for the following CalPERS benefits.

• CalPERS pension
• Free medical insurance after retirement after 20 years of service

Additional benefits

• Bilingual certified staff receive an additional 5% each pay period once they have been tested and certified as a bilingual resource.
• SHRA employees are eligible for Agency-paid student loan repayments up to the IRS limit of $5,250 per calendar year through 2024.
• SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program. The PSLF program forgives the remaining balance on your Direct Loans.
• SHRA strives to provide a work-life balance to all employees. In addition to generous paid leave benefits, SHRA employees work a two-week schedule of nine 9-hour days with every other Friday off.

01

Responses to these Supplemental Questions must be submitted with your application materials. A resume, letter, application, etc., will not be accepted in lieu of responses to these questions. Failure to provide a complete response to any of these required questions will eliminate you from further consideration. Your response to these questions is an integral part of the application process. Please indicate that you have read and understand the requirements for the supplemental questions.

• Yes
• No

02

What is your highest level of education?

• No High School Diploma or GED
• High School Diploma or GED
• Some College
• AA Degree
• Bachelors Degree

03

How many years of experience do you have managing staff?

• Less than 1 year
• 1 to 2 years
• 3-5 years
• More than 5 years

04

Which of the following options most closely match your experience as it relates to Social Services, public-assisted housing programs with supervisory experience?

• No related experience
• Less than 1 year related experience
• 1 - 2 years related experience
• 2 -3 years related experience
• 3 - 4 years related experience
• More than 4 years related experience

05

If you have previous supervisory/management experience, how many employees did you directly supervise? What was your title while you were supervising staff? If you do not have previous supervisory/management experience, please type "N/A".

06

Have you directly supervised staff whose primary responsibilities included case management tasks such as eligibility, documentation, client interviews, or recertifications?

• No related experience
• Less than 1 year related experience
• 1 -2 years related experience
• 2 - 3 years related experience
• 3 - 4 years related experience
• More than 4 years related experience

07

Describe a time where you had to establish performance metrics for case management staff. What process did you use to ensure those metrics aligned with program requirements and how did you monitor their progress?

Required Question

Employer Sacramento Housing and Redevelopment Agency

Address 801 12th Street

Sacramento, California, 95814

Website http://agency.governmentjobs.com/shra/default.cfm