Housing and Residence Life Student Assistant--Federal Work Study

About Us

Founded in 1852, GSC is a member of the University System of Georgia. The college has a distinctive legacy of excellent scholarship and service. GSC offers nearly 30 degrees, which includes multiple associate and baccalaureate pathways for students. With an enrollment of over 3,100 students, GSC offers an intimate academic setting with state-of-the-art classrooms and laboratories. In this setting, students receive individualized attention that only a small college with dedicated faculty and staff can provide.

Job Summary

This position supports the daily operations of the Housing and Residence Life Office through administrative assistance, student engagement initiatives, campus outreach, and marketing efforts. This position provides excellent customer service while assisting with residence hall tours, planning student programs, and promoting departmental events through social media.

Responsibilities

• Answer phones and greet students, parents, and campus visitors in a professional and welcoming manner.
• Provide excellent customer service by responding to general housing inquiries and directing individuals to appropriate staff.
• Perform filing, data entry, copying, scanning, and document preparation.
• Support housing operations including mail distribution, inventory, and office projects.
• Conduct residence hall tours for prospective students, families, and campus visitors.
• Assist with open houses, orientation programs, and recruitment events.
• Assist with the planning, promotion, setup, execution, and breakdown of Housing and Residence Life programs and events.
• Collaborate with Residence Life staff to develop engaging educational and social programming for residential students.
• Help prepare materials, decorations, and supplies for events.
• Create content for Housing and Residence Life social media platforms and assist with maintaining consistent social media presence.
• Design graphics, take photographs, and produce short videos highlighting residence hall life and departmental events.
• Promote housing initiatives, deadlines, student success stories, and campus events.

Required Qualifications

Must be enrolled at Gordon State College in a minimum of six (6) credit hours.

Must be Federal Work Study eligible.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to learn institutional software systems.

Experience using social media platforms (e.g., Instagram, Facebook, or similar) and basic content creation tools for marketing and communication purposes.

Knowledge, Skills, & Abilities

Basic knowledge of customer service principles and professional office practices.

Basic knowledge of computer applications, including Microsoft Office, with the ability to learn departmental software.

Basic knowledge of social media platforms and marketing best practices.

Knowledge of effective verbal and written communication techniques.

Knowledge of teamwork, professionalism, and maintaining confidentiality in a higher education environment.

Contact Information

Please reach out to Gratasha Banks at gratashab@gordonstate.edu with any questions about this position.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Commitment to Excellence: Prioritize high standards in all endeavors, striving for distinction in education, research, and community engagement.

Student Success: Focus on enhancing regional workforce by effectively preparing students for successful careers, thereby ensuring a substantial return on their educational investment.

Innovation and Creativity: Encourage creative thinking and innovative solutions, driving progress and adapting to the evolving needs of our society and the wider world.

Belonging: Embrace and celebrate multiple perspectives, fostering an environment that enriches learning and promotes respect and understanding.

Equal Employment Opportunity

Gordon State College is an equal employment, equal access, and equal educational opportunity. It is the policy of Gordon State College to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please email the Gordon State College Office of Human Resources at humanresources@gordonstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

This is a part time position, up to 15 hours per week.

$11.00 per hour.

Must maintain confidentiality of student records in accordance with institutional policies.