Overtime pay: 1.5x on Sosuite's observed holidays (New Years, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas). Flexibility to work weekends and holidays, since our busiest days are guest turnover days.
Numbers & Facts
Location
Philadelphia, Pennsylvania
Description
About the role
You will lead our housekeeping team across multiple properties. You will make sure every unit is turned over on time, inspected, and guest-ready. You will coach and schedule a team of housekeepers, many of whom speak Spanish, so fluent Spanish and English are required.
What you'll do
Lead, schedule, and assign daily housekeeping teams across properties
Inspect units to confirm they meet Sosuite cleanliness and presentation standards
Train new housekeepers on cleaning procedures, checklists, and quality expectations
Communicate clearly with team members in both English and Spanish
Coordinate same-day turnovers with the guest experience and operations teams
Track linen, supplies, and cleaning inventory, and place restock requests
Respond quickly to guest issues related to cleanliness
Report maintenance issues you find during inspections
Manage time and attendance, and cover shifts when the team is short
Step in and clean when needed
Qualifications
Fluent in Spanish and English, both spoken and written
2+ years of housekeeping experience, with at least 1 year in a lead or supervisory role
Experience in hotels, short-term rentals, or similar hospitality settings preferred
Strong eye for detail and high standards
Ability to manage a team, give direct feedback, and hold people accountable
Reliable and organized, with the ability to prioritize in fast-paced, deadline-driven turnovers
Flexibility to work weekends and holidays, since our busiest days are guest turnover days
Ability to lift up to 40 lbs and spend most of the day on your feet
Must have a smartphone and be able to download and use apps for scheduling, task tracking, clock-in, and team messaging
Comfortable with technology and quick to learn new apps and systems
Benefits
Accrued Paid Time Off and paid Sick Leave
Flexible Unpaid Time Off
401k retirement plan available with employer matching
A team to help you grow professionally and personally
Quarterly team events
An annual free night at a Sosuite location #staycation
Overtime pay: 1.5x on Sosuite's observed holidays (New Years, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas)