Administrative Skills, Cleaning Equipment, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Detail Oriented, Follow Through, Hotel Management, Housekeeping/Cleaning, Laundry, Leadership, Maintain Compliance, Operational Strategy, Operations, People Management, Performance Analysis, Performance Management, Problem Solving Skills, Quality Assurance, Safety Compliance, Sanitation, Team Building, Team Lead/Manager, Time Management
About the role
Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to help lead daily housekeeping operations across guest rooms, public areas, laundry, and back-of-house spaces. Working closely with the Director of Housekeeping, this hands-on leader will oversee team performance, room inspections, productivity, inventory, and communication with hotel departments to ensure exceptional cleanliness and guest-ready accommodations.
The ideal candidate brings previous housekeeping leadership experience in a full-service hotel or resort and is comfortable balancing quality assurance, team development, operational efficiency, and guest service in a fast-paced environment.
This is an onsite position located at Hotel Bardo Savannah.
What you'll do
- Oversee daily housekeeping operations for guest rooms, public areas, laundry, and service areas
- Lead, coach, and support housekeeping supervisors, room attendants, housepersons, and laundry team members
- Conduct guest room inspections and quality audits to ensure cleanliness, presentation, and hotel standards are consistently met
- Coordinate closely with Front Office to support room readiness, efficient turnover, VIP arrivals, and special guest requests
- Assist with staffing, scheduling, payroll review, productivity tracking, and daily operational reporting
- Monitor linen, guest amenity, equipment, and cleaning supply inventory and coordinate replenishment as needed
- Partner with Engineering to identify, report, and follow through on maintenance and room-related concerns
- Respond to housekeeping-related guest concerns and support timely, thoughtful service recovery
- Maintain compliance with safety, sanitation, chemical handling, and company policies and procedures
- Support the Director of Housekeeping with departmental priorities, team performance, and continuous improvement initiatives
Qualifications
- 2+ years of housekeeping supervisory or management experience in a hotel or resort environment
- Previous experience in a full-service, upscale, or luxury hotel is strongly preferred
- Demonstrated ability to lead, coach, schedule, and hold operational teams accountable
- Strong knowledge of guest room inspections, housekeeping standards, productivity, and daily hotel operations
- Excellent organization, communication, problem-solving, and time-management skills
- Comfortable working with hotel systems, scheduling tools, reports, and basic administrative technology
- Professional, service-focused leadership style with strong attention to detail
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays based on business needs