Housekeeping Inspector - 320 - Margaritaville Resort - Gatlinburg, TN (Gatlinburg, TN)

Job Description

Responsible for the care and cleaning of guest rooms and public areas to create a welcome and comfortable place for our guests.

Primary Responsibilities

• Handles guest complaints concerning housekeeping service or refers problem to management
• Notifies maintenance of any needed repairs in all guest rooms and public space
• Inspects all vacant ready rooms at the beginning of the day for condition and possible occupancy
• Help guests and employees in every way possible when called upon and does it willingly and pleasantly
• Lists and itemizes lost and found items. Returns items to guests in accordance with the hotel’s standards
• Reports and delivers valuables found to the General Manager’s office
• Inspects all rooms after they have been cleaned to ensure that all hotel policies and standards have been met
• Approves rooms for occupancy and ensures room is 100% prior to placing it into the system
• Updates the in property management system with the proper status of all rooms
• Practice safe working conditions under the Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens. Maintains proper MSDS logs
• Provide safe chemical handling as prescribed in MSDS sheets
• Monitors time housekeepers are taking to clean guest rooms
• Completes any other duties as assigned to ensure all guests have an exceptional experience
• All other duties assigned

Requirements

• Must be willing to work holidays and weekends.
• Knowledge of cleaning and sanitation products, techniques and methods
• Friendly, outgoing personality and professional appearance required.
• Physical stamina and mobility including ability to reach, kneel and bend with ability to lift, push, and pull.
• Positive attitude and excellent communication skills a must.