Housekeeping House Attendant

River Cree Resort & Casino

  • Pittsburgh, PA
  • 3 days ago

    Highlights

    Perform a variety of cleaning activities that include but not limited to sweeping mopping dusting polishing vacuuming disposing trash and servicing guest rooms daily. Leave rooms in uniform arrangement as determined by housekeeping management and make sure the door is closed and the room is locked.

    Numbers & Facts

    LocationPittsburgh, PA

    Description

    Essential Job Functions

    Perform a variety of cleaning activities that include but not limited to sweeping mopping dusting polishing vacuuming disposing trash and servicing guest rooms daily.

    Replace linens on beds and replenish guest room supplies empty wastebaskets.

    Rearrange furnishings drapes and room accessories.

    Provide necessary linen and amenities to guests in accordance with the guest room legend.

    Leave rooms in uniform arrangement as determined by housekeeping management and make sure the door is closed and the room is locked.

    Ensure special requests are noted and fulfilled

    Meet unload and check in laundry daily

    Move laundry to designated areas and disperse as needed

    Report any damage hazards repairs and strangers in assigned areas.

    Return any items found in guest rooms hallways or back of the house to the Housekeeping department as a lost and found item.

    Responsible for cleanliness of public restrooms on various floors.

    Constant cleaning of very active public space including the main lobby restaurant areas elevator banks and front driveway

    Clean all corridors and service areas.

    Clean and sanitize the fitness room

    Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working.

    Informs management of all suspicious activity during the course of your shift.

    Responsible for knowing hotel emergency procedures

    Consistently offers professional engaging and friendly service

    Comply with quality assurance expectations standards and hotel rating guidelines.

    Other duties as assigned

    As needed deliver guest newspapers messages packages amenities or other items requested by guests or team members

    Maintain presence during peak traffic periods

    Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance

    Qualifications Knowledge Skills and Abilities

    High School diploma or equivalent andor experience in a hotel or a related field preferred.

    Previous cleaning experience preferred

    Exceptional communication skills and enjoy caring for others and working in a fast-paced environment.

    Positive friendly and upbeat with the ability to deliver service authentically and looking to make a career in hospitality

    Ability to work in a fast-paced environment

    Ability to perform job functions with attention to detail speed and accuracy

    Must be able to traverse from area to area within the operating areas to respond to and assist Team Members.

    Must be able to lift up to 50lbs. continually throughout a shift.

    Must be able to maneuver a fully loaded cart weighing up to 50lbs. through hallways and intoout of closets during the entire workday.

    Must be able to push pull and move levers equipment and furniture throughout a shift.

    Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned

    Must be able to successfully fulfill the pre-employment process.

    Must be able to work flexible shifts and days including weekends holidays and special eventspromotions

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