| Location | Pittsburgh, PA |
Essential Job Functions
Perform a variety of cleaning activities that include but not limited to sweeping mopping dusting polishing vacuuming disposing trash and servicing guest rooms daily.
Replace linens on beds and replenish guest room supplies empty wastebaskets.
Rearrange furnishings drapes and room accessories.
Provide necessary linen and amenities to guests in accordance with the guest room legend.
Leave rooms in uniform arrangement as determined by housekeeping management and make sure the door is closed and the room is locked.
Ensure special requests are noted and fulfilled
Meet unload and check in laundry daily
Move laundry to designated areas and disperse as needed
Report any damage hazards repairs and strangers in assigned areas.
Return any items found in guest rooms hallways or back of the house to the Housekeeping department as a lost and found item.
Responsible for cleanliness of public restrooms on various floors.
Constant cleaning of very active public space including the main lobby restaurant areas elevator banks and front driveway
Clean all corridors and service areas.
Clean and sanitize the fitness room
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working.
Informs management of all suspicious activity during the course of your shift.
Responsible for knowing hotel emergency procedures
Consistently offers professional engaging and friendly service
Comply with quality assurance expectations standards and hotel rating guidelines.
Other duties as assigned
As needed deliver guest newspapers messages packages amenities or other items requested by guests or team members
Maintain presence during peak traffic periods
Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance
Qualifications Knowledge Skills and Abilities
High School diploma or equivalent andor experience in a hotel or a related field preferred.
Previous cleaning experience preferred
Exceptional communication skills and enjoy caring for others and working in a fast-paced environment.
Positive friendly and upbeat with the ability to deliver service authentically and looking to make a career in hospitality
Ability to work in a fast-paced environment
Ability to perform job functions with attention to detail speed and accuracy
Must be able to traverse from area to area within the operating areas to respond to and assist Team Members.
Must be able to lift up to 50lbs. continually throughout a shift.
Must be able to maneuver a fully loaded cart weighing up to 50lbs. through hallways and intoout of closets during the entire workday.
Must be able to push pull and move levers equipment and furniture throughout a shift.
Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned
Must be able to successfully fulfill the pre-employment process.
Must be able to work flexible shifts and days including weekends holidays and special eventspromotions