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Housekeeping Dispatcher Job | French Lick Resort, French Lick, IN | Hospitality Online
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Housekeeping Dispatcher
French Lick Resort
8670 W. State Road 56
French Lick, IN 47432-9389
Resort with 756 Rooms
5 Locations
401k, Monthly Bonus, Fitness Center, Profit Sharing, Benefits Package, PTO
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The Dispatcher is responsible for answering all incoming calls, i.e. guest needs, employee needs, interdepartmental communications, and assigning to appropriate personnel.
Full-Time
BASIC FUNCTION: The Dispatcher is responsible for answering all incoming calls, i.e. guest needs, employee needs, interdepartmental communications, and assigning to appropriate personnel.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must have High School Diploma or High School Equivalency Diploma (HSED).
Must have a pleasant speaking voice.
Previous administrative background preferred.
General knowledge of computers.
Excellent written and verbal communication skills.
Must be able to type accurately (30 words per minute)
Must be a minimum of 21 years of age to work in the Casino in a non-sensitive area
Employment contingent upon favorable background investigation and drug screen.
ESSENTIAL FUNCTIONS:
Assigns daily duties to House Attendants, completes room assignments for Room Attendants; assigns work section and VIP room inspections for Floor Supervisors; assigns daily work for deep cleaner.
Communicates special guest needs, cleaning needs, and special projects to appropriate personnel.
Maintains complete control of room status through constant computer monitoring, frequent communication with updates to Front Office, and Floor Supervisors.
Monitors computer to ensure adequate room availability and communicates needs to Floor Supervisors.
Maintains a log of all telephone calls and requests for housekeeping services and maintenance needs and assigns requests to appropriate department/personnel.
Keeps Executive Housekeeper and Housekeeping Manager informed of all complaints, emergencies or unusual situations.
Practices excellent telephone etiquette (smile in voice) at all times. Remains alert, courteous and helpful to guests at all times.
Forwards all lost and found items to Security. Packages items to be mailed. Maintains log of such items.
Updates and monitors daily payroll reports, ensures accuracy of punches and employees working.
Maintains accurate absentee log for all housekeeping employees.
Places rooms out of order when necessary with approval from Executive Housekeeper or Housekeeping Manager.
Conducts daily pre-shift meetings with housekeeping staff, communicates daily needs, special projects and forecasts room turnover.
Supervises night attendant's duties and completes work assignments.
Performs other related duties capable of being performed as requested by Management.
Posted August 17, 2026
4 photos
About French Lick Resort
About Us
By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story, it all started with people who refused to give up - local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in a state of ruin devastated the group, whose mission is saving such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $600 million dollars to not only save West Baden Springs Hotel but also French Lick Springs Hotel. The Cooks wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Today, 1.1 million guests visit French Lick Resort annually to experience this "save of the century."
Why a career with French Lick Resort
Whether you're just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you. Our resort includes three hotels (including two AAA Four-Diamond historic hotels), two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues, meeting and event facilities, retail shops, horse stables, sporting clays range, bowling alley and more. With so many amenities, we have a variety of full-time, variable (part-time) and seasonal opportunities for you to join our team.
Guests know us for our friendly staff who create memorable experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission of Exceeding Guest Expectations, then browse our current career opportunities.
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