Housekeeper/Room Attendant

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Housekeeper/Room Attendant

Hyatt House

Hyatt House San Jose/Silicon Valley

US - CA - San Jose

Housekeeping/Laundry

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: SAN035848

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Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Comfortable, clever an inspiring, Hyatt House San Jose/Silicon Valley offers a bold and hospitable ambience with spacious extended-stay hotel suites. Business travelers are minutes away from numerous major companies and the Santa Clara Convention Center, and weekend travelers are close to Levi's Stadium and many other attractions. Our San Jose hotel offers the perfect nightly or extended-stay experience for guests.

The Room Attendant is responsible for cleaning and preparing guest rooms and assigned areas to Hyatt standards. This role helps create a welcoming guest experience by maintaining exceptional cleanliness, organization, and attention to detail, while working efficiently and safely in a fast-paced environment.

Key Responsibilities

Guestroom Cleaning & Presentation

• Clean and service guest rooms daily, including making beds, dusting, vacuuming, and sanitizing high-touch surfaces.
• Clean bathrooms thoroughly (toilets, showers/tubs, sinks, mirrors) and replenish towels, toiletries, and amenities.
• Replace linens and terry according to standards and turn rooms promptly to support arrivals and occupancy needs.
• Inspect rooms for cleanliness, maintenance concerns, or missing/damaged items; report issues promptly.

Restocking & Organization

• Stock housekeeping carts with linens, amenities, and supplies; maintain par levels.
• Handle and store cleaning chemicals and supplies safely and according to guidelines.
• Maintain cleanliness and organization of housekeeping closets and storage areas.

Guest Service & Communication

• Provide courteous, professional interactions with guests and respond to requests when appropriate.
• Follow "do not disturb" procedures and respect guest privacy at all times.
• Communicate room status updates accurately and in a timely manner per hotel process.

Safety & Standards

• Follow proper lifting techniques and safety procedures, including use of PPE as required.
• Adhere to all hotel policies, sanitation standards, and brand expectations.
• Support deep cleaning projects and help with other housekeeping tasks as needed (e.g., public areas, laundry support).

This is an hourly position with a compensation starting at $19 per hour.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, an free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments.

Welcome you to your new house, HYATT House!

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Qualifications

• Ability to work a flexible schedule including weekends and holidays.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to lift, push, and pull up to moderate weight.
• Strong attention to detail and commitment to cleanliness and safety.
• Reliable, punctual, and able to work independently and as part of a team.
• Prior hotel housekeeping or cleaning experience is preferred.
• Familiarity with cleaning tools, chemicals, and safe handling procedures.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply

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