Now Hiring: Part-Time Housekeeper

Department: General & Company Management | Reports to: Housing Manager & Assistant Housing Manager
Status: Part-Time, Non-Exempt (20 hours/week), Union
No. of hire: 2 seasonal employees from September 24, 2026 to December 31, 2026; 1 year-round employees starting asap
Pay Rate: $19.35 hourly
Location: Ashland, OR

This position is represented by IATSE Local 154.

Position Overview

The Housekeeper is a key member of the General & Company Management team, working closely with the Housing Manager and Assistant Housing Manager to ensure all OSF company housing—both owned and rented—is clean, safe, welcoming, and well-maintained. Reporting to the Housing Manager and the Assistant Housing Manager,they help deliver a consistently high-quality, customer service-focused housing experience for guest artists, new hires, and long-term tenants.

Principal Duties and Responsibilities (Essential Functions**):

Housekeeping Standards and Oversight

• Uphold high standards of sanitation, safety, comfort, and aesthetics in all housing units.
• Develop and maintain standard operating procedures for cleaning in partnership with the General & Company Management department.
• Complete required trainings (e.g., Bloodborne Pathogens).
• Practices to improve efficiency and effectiveness.

Furniture & Housing Supply

• Regularly assess supply levels and inform Housing manager when reorder is needed.
• Manage the distribution of linens, houseware, supplies, laundry access, parking passes, welcome baskets, and related materials.

Maintenance and Repairs

• Inform Assistant Housing manager when repairs are needed.
• Ensure vacuums and other equipment are functional and serviced as needed.
• Perform small repairs on linens or furniture when possible.
• Implement an off-season deep cleaning.

Customer & Guest Services: Collaborate with members of the General & Company Management department to ensure customer service is consistent across all work and service in the departments.

• Ensure all apartments are clean and welcoming prior to guest arrivals.
• Coordinate with General & Company Management Coordinators to manage lost-and-found items.
• Foster a culture of excellent customer service within the housing team, modeling OSF’s values and hospitality standards.
• Show excellent teamwork.

Participates in General & Company Management and company-wide meetings and training sessions.

Accept payments for the department.

Other Duties as assigned:

• Provide support to other General & Company Management-related departments or functions (e.g., General & Company Management, Safety, Support Services, Facilities, Security) as assigned by Director of Operations, Associate General Manager, Associate Company Manager, Housing Manager, or Office Manager.
• Provide driving/transportation services as needed, including (but not limited to): shuttle services, artist transport, pickup and delivery of mail, packages, other materials; and returns to local stores. Driving OSF Fleet vehicles to transport guests, employees, or fixtures and furnishings is a requirement of the position which may require weekend and evening work, or after-hours requests for assistance. While driving employee must follow all traffic laws including but not limited to: Posted Speed Limits, Signal Lights, Signs, Designated Airport Rules, Cell Phone Rules, Intoxication Rules, and others. Follow OSF policies and procedures regarding vehicle key, cleaning, maintenance, fueling and storage.  

Supervision Received: Housing Manager and Assistant Housing Manager 

Supervision Exercised: None

Minimum Qualifications & Skills:  

Education: None 

Work Experience: Some physical work experience required.

 Skills, Abilities, and/or Knowledge 

• Able to demonstrate calm, efficient problem-solving and multitasking abilities in a fast-paced environment.
• Able to quickly learn and adapt to custom scheduling and tracking technology tools.
• Able to maintain a positive work atmosphere, ensuring professional and respectful interactions in all situations.
• Demonstrates a high level of attention to detail, observation skills, and a proactive, solutions-oriented approach.
• Maintains the highest degree of confidentiality in handling sensitive information
• Must be of legal age to drive rental vehicles. Possess a valid driver's license and maintain a clean Motor Vehicles Record (MVR).
  
  

Preferred Qualifications & Skills: 

Work Experience: Experience as housekeeper, custodian, maintenance, or other customer service cleaning jobs preferred.

Physical Ability: 

• Frequently required to climb stairs, walk across campus (often while pulling a wagon), and navigate a variety of terrain including but not limited to steep inclines.
• Occasionally required to climb straight ladders and kneel, crouch, stoop, and crawl as needed.
• Must be able to lift and carry up to 50 pounds occasionally, with or without reasonable accommodation, as part of housing support, hospitality deliveries, or other logistical support tasks.
• Driving a motorized vehicle is a requirement. All weather conditions and low visibility driving and is a requirement. 

Hours Requirements:   

• 20 hours per week.
• Position may require weekend and evening work.

Other Skills, Ability and/or Knowledge: 

• Ability to work with minimal supervision.

Organizational Background

The Oregon Shakespeare Festival (OSF) was founded in 1935 in Ashland, OR, and has grown from a three-day festival of two plays to a nationally renowned theatre arts organization that presents a rotating repertory season of up to 10 plays and musicals, including illuminating interpretations of Shakespeare, other enduring classics, and new works. OSF productions have been presented on Broadway, internationally, and at regional, community, and high school theatres across the country. OSF received the 1983 Special Tony Award for Outstanding Regional Theatre and is one of the largest nonprofit theatres in the nation with three stages, including an outdoor Allen Elizabethan Theatre.

Statement of Purpose

The Oregon Shakespeare Festival creates world-class theatre, revealing our collective humanity through illuminating interpretations of new and classic plays, and inspiring a love of our art form for current and future generations.

Company Values

• We are committed to working toward inclusion, diversity, equity, and accessibility, creating a space of belonging for all audiences and employees—through concrete actions and systemic improvements.
• We nurture and support our artists, attracting and retaining diverse, innovative talent across the organization.
• We believe in the transformational power of collaborative artmaking and performance.
• We recognize the importance of responsible stewardship of resources and sustainable business, financial, and environmental practices.
• We serve the public good and engage with and respect our community of artists, audiences, staff, local citizens, patrons, donors, and the greater theatre community worldwide.