House Person - The Inn Housekeeping (Full Time)

Basic Job Function:

Provide friendly, attentive, and timely service that includes but not limited to; perform physical assistance including lifting and moving heavy objects. Perform physically demanding household duties. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Minimum Requirements:

• Previous housekeeping experience preferred
• Previous experience in a luxury hotel or resort preferred
• Valid Georgia Driver's License
• Must have a favorable driving history.
• Company policy requires that one must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
• Experience with floor care, cleaning chemicals, housekeeping equipment and accessories, ladders and operating a lift truck preferred
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Practice established safety procedures in all facets of job activity
• Move furniture or heavy objects as instructed by management
• Transport soiled linens to a designated pick-up point. Assist with the delivery of clean linens and distribution via boxtruck or similar vehicle
• Wash windows, patio furniture, patio railings and floors, mats outside of rooms, entry doors, cobwebs, elevators if applicable, stairwells, clean walls, replace light bulbs and clean light fixtures
• Assist in deep clean projects as requested
• Pick-up trash and household garbage from cottages as requested
• Properly maintain all equipment used and store in designated areas
• Install any "extras" as requested i.e.; microwaves, bed boards, cribs, dehumidifiers etc.
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull and push up to 70 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Ability to maintain compliance with Sea Island's Company Resort Professional Image Policy