House Manager

You'll lead the home day to day: supervise and schedule the staff team, keep the home running smoothly and in compliance, and make sure the adults with intellectual and developmental disabilities we serve receive consistent, high-quality care. Keep the home's daily routine on track, including cleaning, meals, showers, medication administration, activities, and wake/bedtime schedules.

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

A Happy Home is hiring a full-time House Manager for our group home in Orem, UT. You'll lead the home day to day: supervise and schedule the staff team, keep the home running smoothly and in compliance, and make sure the adults with intellectual and developmental disabilities we serve receive consistent, high-quality care.

Leadership & Staff Management

• Supervise and support all direct care staff, including the Assistant House Manager and Shift Leads.
• Build and manage the staff schedule, prevent overtime, and make sure every shift is covered.
• Maintain the rotating on-call schedule for management staff.
• Lead staff meetings and training, and train new staff through shadow shifts and documentation review.
• Address workplace concerns and keep communication among staff professional.

Routine & Consistency

• Keep the home's daily routine on track, including cleaning, meals, showers, medication administration, activities, and wake/bedtime schedules.

Planning & Coordination

• Oversee monthly menus and activity calendars.
• Schedule and attend medical appointments and coordinate transportation.
• Oversee monthly personal budgets for individuals and make sure receipts are uploaded to InnovaCare.
• Serve as the main point of contact for families, support coordinators, and the pharmacy.

Health, Safety & Compliance

• Make sure medications are given on time by certified staff following the Six Rights of Medication Administration, and work with the pharmacy on refills and changes.
• Keep the home ready for licensing inspections and in compliance with DSPD and Utah licensing requirements.
• Conduct and document fire and disaster drills.
• Track staff certifications (Medication Certification, CPR/First Aid, and other required training) and schedule renewals.
• Complete incident reports (IRs) and notify the appropriate people.

Documentation & Quality Assurance

• Make sure ADLs, MARs, and daily documentation are complete and accurate in InnovaCare.
• Maintain individual and medical records, including current prescriptions and standing orders.
• Make sure service plans are followed and reviewed regularly.
• Review site QA checklists monthly and complete monthly reporting for individuals in the home.

Property & Home Maintenance

• Keep the home clean, safe, and secure, and make sure chores are completed.
• Oversee daily vehicle inspections, minor maintenance, and repair requests.

Qualifications

• House management, supervisory, or lead experience in a group home, residential, or similar care setting.
• Experience as a caregiver, DSP, CNA, med tech, or similar role.
• Valid driver's license and reliable transportation.
• CPR/First Aid and medication administration certification, or willingness to get certified.
• Organized, dependable, and confident leading a team.