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House Manager

SBM Management

  • Kapaa, HI
  • 15 days ago

    Highlights

    The House Manager will work in conjunction with the Estate Manager to oversee the overall management of the main estate and is responsible for overseeing the daily operations and maintenance of the property. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
    SBM Management

    Numbers & Facts

    LocationKapaa, HI
    IndustryOther/Not Classified
    Company Size5,000 to 9,999 employees
    Year Founded1982
    Websitehttp://www.sbmmanagement.com/

    Description

    Title:

    House Manager

    Job Description:

    Job Overview

    The House Manager will work in conjunction with the Estate Manager to oversee the overall management of the main estate and is responsible for overseeing the daily operations and maintenance of the property. This includes managing routine upkeep, coordinating staff and contractors, and ensuring the property remains in excellent condition. The role involves hands-on troubleshooting and repairs, oversight of special projects, and maintaining safety standards. Additionally, the House Manager supports administrative functions such as purchasing, expense tracking, and project status reporting.

    Roles & Responsibilities

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

    • Oversee day-to-day operations of the Main House, including pond management and general troubleshooting.

    • Coordinate setups and breakdowns for visits and special events

    • Manage routine building maintenance for both interior and exterior, including stone, tile, and wood finishes

    • Schedule and supervise service contractors for regular upkeep and specialized tasks

    • Perform hands-on troubleshooting and repairs for cabinets, appliances, doors, windows, lighting, fire features, and alarm systems

    • Maintain in-depth knowledge of property systems (e.g. HVAC units, pump systems, etc.)

    • Assist with payroll backup and credit card allocations

    • Handle purchasing and maintain accurate reporting

    • Ensure all maintenance and operations comply with safety standards

    • Conduct regular safety inspections of the property, including fire features, alarm systems

    • Respond promptly to safety hazards and implement corrective actions

    • Conduct regular safety inspections of the property including alarm systems, equipment checks, and maintain and update safety protocols for staff & contractors

    • Respond promptly to safety hazards and implement corrective actions

    • Implement visitor protocols and ensure secure access to the property, respond to security alerts and incidents promptly and effectively

    • Other duties as assigned

    Qualification

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

    Education and/or Experience

    Must have 5+ years of house management experience including maintenance repair related skillsets

    Certificates, Licenses, Registrations

    May be required to have a valid driver's license.

    Knowledge, Skills, and Abilities

    Strong knowledge of property systems and maintenance practices is required

    Ability to manage contractors and coordinate multiple projects

    Ability to create high level reports on household projects and staff

    Knowledge of MS Office Suite is required

    Hands-on repair skills and problem-solving ability

    Familiarity with safety regulations and emergency procedures

    Organizational and administrative proficiency

    Must be flexible and able to work on the weekends

    Supervisory Responsibilities

    Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

    Physical Demands & Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Comp- 130k-170k

    Benefits:

    SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

    www.sbmmanagement.com/careers Careers- SBM

    SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

    About Company

    SBM is an international company providing facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM into the top one percent of service providers in the facilities maintenance industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, Latin America, Asia, and the United Kingdom. Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do. For more information about SBM Site Services, please visit our website at www.sbmmanagement.com. SBM is an EEO Employer.

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