A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.
Responsibilities:
- Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
- Monitor dog behavior and intervene when necessary to maintain a safe play environment.
- Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
- Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
- Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
- Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
- Handle administrative tasks, such as check-ins, payments, and record-keeping.
- Open or close the facility, depending on shift responsibilities. (AM and PM)
- Must be able to work weekends and holidays
- Minimum 25 hrs per week
- Must be able to be on call for operations
- Must be able to handle chaotic
- Must be able to be proactive & bring new ideas
- Must be able to take constructive criticism
Qualifications:
- Experience in dog daycare, pet care, or animal handling.
- Leadership skills with the ability to manage a team effectively.
- Strong communication and customer service skills.
- Knowledge of dog behavior and safety protocols.
- Ability to multitask and work in a fast-paced environment.
- Pursing bachelors or post graduate
- Client relations
About Us
Offering fully interactive doggie daycare, overnight dog boarding, and dog grooming services, Hounds Town Atlanta - Smyrna is the place for dogs to be dogs! With expansive play areas for all day play, large luxury suites for overnight dog boarding, a pampering doggie day spa offering bathing services, retail, and a pet taxi service, Hounds Town Atlanta - Smyrna is a town designed just for dogs. Our natural pack environments allow dogs to play in groups of other dogs their own size, temperament, and play style all day long-socialization that contributes greatly to a balanced life for a dog. Our themed overnight boarding suites allow for a relaxing and restful sleep after a full day of play.