Communication Skills, Customer Support/Service, Detail Oriented, Hotel Management, Law Enforcement, Problem Solving Skills, Restaurant, Team Player
Grand Forks, North Dakota
Canad Inns Destination Centre Grand Forks is looking for a dependable and professional Security Guard / Floor Host to help maintain a safe, welcoming, and controlled environment for our guests, employees, and property.
This position is ideal for someone who is calm under pressure, observant, reliable, and comfortable working in a guest-facing environment.
Key Responsibilities:
- Maintain a safe and professional environment throughout the property
- Monitor guest activity in common areas, entrances, outlets, and event spaces
- Assist with crowd control and guest conduct when needed
- Support hotel management, front desk, restaurant, and event teams during busy periods
- Respond to guest concerns, disturbances, or safety-related situations
- Complete regular property walks and report any concerns
- Enforce hotel policies in a respectful and professional manner
- Communicate with management, security team, and local authorities when necessary
- Complete incident reports when required
Qualifications:
- Must be reliable, professional, and punctual
- Strong communication and problem-solving skills
- Ability to remain calm and professional in difficult situations
- Comfortable standing and walking for extended periods
- Evening, weekend, and holiday availability preferred
- Prior security, hospitality, customer service, or law enforcement experience is an asset but not required
What We're Looking For:
- A team player with a positive attitude
- Someone who can be firm when needed while still providing great guest service
- Strong attention to detail
- Ability to follow direction and company policies
- A professional appearance and respectful attitude