Hotel Restaurant Server

VP Management

  • Charleston, West Virginia
  • 3 days ago

    Highlights

    This position plays a key role in delivering a positive dining experience by providing attentive service, accurate order handling, and a welcoming atmosphere for guests. Holiday Inn & Suites Charleston - Mosa's Bar & Grill is seeking a friendly, professional, and guest-focused Restaurant Server to support daily Restaurant operations.

    Numbers & Facts

    LocationCharleston, West Virginia
    Websitevpmgmt.org

    Description

    Holiday Inn & Suites Charleston - Mosa's Bar & Grill is seeking a friendly, professional, and guest-focused  Restaurant Server to support daily Restaurant operations. This position plays a key role in delivering a positive dining experience by providing attentive service, accurate order handling, and a welcoming atmosphere for guests. Successful candidates are dependable, team-oriented, and able to perform well in a fast-paced hospitality environment while maintaining service standards and professionalism. 

    Key Responsibilities
    • Greet guests promptly and provide a positive first impression
    • Take accurate food and beverage orders and enter them into the POS system
    • Deliver food and beverages in a timely and professional manner
    • Provide menu knowledge, make recommendations, and upsell when appropriate
    • Maintain cleanliness of tables, service stations, and dining areas
    • Process guest checks and handle payments accurately
    • Follow all food safety, sanitation, and alcohol service guidelines
    • Communicate effectively with kitchen and bar staff to ensure smooth service
    • Complete opening, closing, and side-work duties as assigned
    • Follow company policies, brand standards, and service procedures at all times

    Schedule & Work Environment
    • Flexible scheduling based on business needs, including evenings, weekends, and holidays
    • Fast-paced restaurant and hospitality environment
    • Requires standing, walking, and carrying trays for extended periods

    Qualifications
    • Prior restaurant or hospitality experience preferred, but not required
    • Strong customer service and communication skills
    • Ability to multitask and remain organized in a fast-paced environment
    • Dependable attendance and positive work ethic
    • Team-oriented attitude with a professional demeanor
    • Basic math and POS system skills
    • Alcohol service certification required or willingness to obtain, as applicable

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