Are you energized by meeting new people, solving challenges, and creating memorable guest experiences? Holiday Inn Express Flagstaff is looking for a full-time Hotel Guest Services Representative in Flagstaff, AZ who is passionate about hospitality and committed to delivering exceptional service. If you're ready to be the welcoming face of a hotel team that values professionalism, teamwork, and guest satisfaction, submit your application today!PAY: $18.40 per hourBENEFITS:Medical, dental, and vision insurancePaid vacationSick leaveEmployee travel discountsABOUT THIS ROLEThis is a full-time position requiring flexibility, reliability, and adherence to assigned shifts and scheduled start times.As our Hotel Guest Services Representative, you'll welcome guests with friendly, professional service, manage check-ins and check-outs, answer calls, process reservations and payments, and provide information about hotel amenities and local attractions. Throughout the day, you'll coordinate with housekeeping and other departments, resolve guest concerns, maintain accurate records, promote hotel offerings, and ensure every interaction reflects the high standards of Holiday Inn Express Flagstaff.OUR COMPANYAt Holiday Inn Express Flagstaff, you'll join a team that takes pride in delivering exceptional hospitality and creating memorable experiences for every guest. As part of the globally recognized IHG family, we foster a positive, team-oriented culture built on respect, collaboration, and professional growth. We believe our employees are the foundation of our success, which is why we strive to provide a supportive work environment where contributions are valued, achievements are recognized, and career development is encouraged. If you're looking for a rewarding opportunity with a trusted hospitality brand that offers stability, growth potential, and a welcoming workplace, Holiday Inn Express Flagstaff is a great place to build your future.WHAT WE'RE LOOKING FOR IN A HOTEL GUEST SERVICES REPRESENTATIVEYou might be perfect for this position if you can meet the following qualifications:High School Diploma or equivalentExperience in guest servicesAbility to stand for extended periodsAbility to push and pull up to 50 lbs. and carry up to 20 lbs.Ability to bend, reach, kneel, pivot, and perform front desk dutiesAbility to operate office equipmentAbility to manage changing priorities and multiple assignmentsExcellent communication, customer service, and time management skillsAbility to work effectively both as a team and independentlyThrives in a fast-paced environmentSolid computer skills, specifically Microsoft Office and use of the internetExceptional guest experiences begin with exceptional team members. If you're passionate about creating welcoming environments and delivering service that guests remember, submit your application! Our initial application process is fast, easy, and mobile-friendly.Must have the ability to pass a background check and drug screening test.