Hotel Guest Service Agent

Join our team of Front Desk Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Full-time 3-11pm or Part-time 7am-3pm. Weekends are required; some flexibility with start times. Wage $17/hr.
Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Prior hospitality experience strongly preferred.

Requirements:

• Hotel front desk experience
• Ability to interact with all guests, both in person and on the phone, in a welcoming manner
• Professional presentation and interpersonal communication skills
• Ability to manage multiple tasks in an urgent manner
• Ability to handle various forms of money with applied accounting methodology
• Ability to learn various computer software

Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel participates in E-Verify.

FT benefits: health, dental, vision, life and short-term disability insurance.

Benefits for all staff:

• Free meal in break room during shift
• Discounted hotel rooms and restaurant meals
• Free water park admission
• $1000 Employee Referral Bonus Program
• Free Christmas drive through light show admission
• Paid Time Off with cash-out option
• 401(k) retirement plan with employer match
• Tuition reimbursement
• Same-day cash advance option
• Free parking
• Pet insurance

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO