Hotel Group Specialist

Job#: 3046310

Job Description:

Hotel Group Specialist

Location: Las Vegas, Nevada (Onsite)

Role Overview

This position is for a Hotel Group Specialist responsible for coordinating all aspects of definite group service milestones. The role serves as the key contact and liaison with clients, sales teams, and on-property operations teams. The Specialist will ensure customer service, professional communication, and detailed follow-through to support successful group experiences in a corporate office environment.

Key Responsibilities

• Coordinate all aspects of definite groups, including facilitating group rooming lists, payments, confirmations, and VIP arrangements.
• Serve as the primary contact for clients after contracts are signed, managing communications via phone and email.
• Maintain accurate records in sales systems and monitor group pickup reports.
• Work with internal departments such as Revenue, Inventory, and Business Management on special requests, inventory adjustments, and deposit processing.
• Create reservation links and ensure billing arrangements are established.
• Process group commissions and rebates and run various weekly and monthly sales reports.
• Assist in rebranding efforts and the implementation of new property builds.
• Handle administrative tasks, including managing email correspondence across multiple properties and prioritizing tasks based on deadlines.

Required Qualifications

Education: A High School diploma or GED is required.

Experience: A minimum of two years of hotel operations experience is required. Experience in sales or front desk roles within the hospitality industry, such as hotel, timeshare, or resort, is preferred.

Technical Skills: Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) is necessary. This includes beginner to intermediate Excel skills, such as using formulas and sums.

Professional Skills: Candidates must possess professional phone etiquette, customer service skills, and attention to detail. Communication and grammar skills are essential.

Work Environment

This role is based in an office setting, working from a desk or cubicle from Monday to Friday.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Las Vegas, NV, US

Job Type:

Date Posted:

August 14, 2026

Pay Range:

$20 - $21 per hour

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