Hotel Front Desk Receptionist

Holiday Inn & Suites

  • Springfield, Missouri
  • 6 days ago

    Highlights

    Recommend local tourist spots and establish friendly relationships with regular hotel clients. Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.

    Numbers & Facts

    LocationSpringfield, Missouri

    Description

    Hotel Front Desk Receptionist- Highly Skilled and Talented

    Are you a highly skilled and talented individual with a passion for providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? If so, we have an immediate opportunity for you to join our team as a Hotel Front Desk Receptionist.

    Responsibilities:

    • Provide upscale guest service experiences for clients throughout their stay
    • Ensure clients are properly greeted upon their arrival
    • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
    • Oversee check-in and check-out procedures, including reservations and financial transactions
    • Promptly address guests’ requests, like in-room dining
    • Actively listen to and resolve complaints
    • Ensure special guests receive personalized services
    • Recommend local tourist spots and establish friendly relationships with regular hotel clients

    Skills:

    • Proven work experience in a similar role
    • Customer service drive with outstanding communication and active listening skills
    • Excellent problem-solving and multitasking skills
    • Ability to work flexible hours
    • Strong sense of responsibility and a professional presentation

    Why should you apply?

    • Competitive hourly wage based on experience
    • Paid time off for a healthy work-life balance
    • Comprehensive health, dental, and vision insurance options
    • Referral program to earn additional rewards
    • Employee discount for hotel services
    • Opportunity to learn and develop new skills in a thriving industry

    Location: 2720 N Glenstone Ave- Springfield MO 65803

    If you are a motivated and enthusiastic individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team and be a part of our fun and loving work environment.

    Benefits

    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Referral program
    • Employee discount
    • Other

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