Host / Service Assistant

Cooper's Hawk Winery & Restaurants, Inc.

MI

JOB DETAILS
SKILLS
Bartending, Bussing, Communication Skills, Detail Oriented, English Language, Flight Planning, Housekeeping/Cleaning, Lift/Move 40 Pounds, Menu Development, Multitasking, Psychiatry and Mental Health, Restaurant, Retail, Team Player, Telehealth
LOCATION
MI
POSTED
30+ days ago

Host Service Assistant in Clinton Township, Michigan, United States

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Host Service Assistant Location: 17440 Hall Road, Clinton Township, MI

At Coopers Hawk, our Host Service Assistants help create memorable guest moments from greeting and seating guests to running food to resetting tables. You will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish.

What You Will Get

• 50 percent Dining and Carryout Discount • 40 percent Retail Wine Discount • 20 percent Discount on Retail and Private Events • Monthly Wine Tastings for Two • Medical, Dental, Vision, and Telehealth • 401k with Company Match • Paid Time Off and Flexible Schedules • Early Pay Access • Wellness and Mental Health Support • Wine and Culinary Education • Career Growth Flight Plan • Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready Come Prepared Stay Sharp and Start Strong.

Greet guests with energy and enthusiasm from the very first interaction. Demonstrate professionalism and hospitality using polished phone etiquette when answering guest calls and handling reservations. Follow daily checklists and prepare your area for a smooth shift. Maintain a professional image at all times by adhering to all appearance and behavior guidelines. Own What You See Take Responsibility Jump in and do what needs to be done. Keep track of table flow and dining room pacing to deliver an excellent guest experience. Reset tables and bar tops quickly so every guest starts fresh. Assist with running food, carryout orders, clearing dishes, pre-bussing tables, and supporting the flow of service. Help with restocking, light cleaning, and little details that make a big difference.

Stay in Sync Communicate often, move with your team, and keep service flowing. Communicate constantly with Lead Hosts, Servers, Bartenders, and Team Members to keep service moving seamlessly. Make It Personal Be genuine, listen well, and tailor each experience. Answer questions about food, wine, and experiences with warmth and knowledge. Share insights about our Barrel Reserve wine during each escort to the table. Add a Touch Go beyond the expected to create memorable moments. Support the overall guest experience in every area of the restaurant.

What You Will Bring

• At least 18 years of age • A genuine love for hospitality and a desire to create unforgettable experiences • Comfort in a fast-paced environment with strong multitasking skills • Ability to lift up to 40 pounds and stand for extended periods • Willingness to work weekends and holidays • Team spirit and clear communication • Ability to read, write, and understand English

Coopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk. Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members, eligibility for certain benefits apply.

About Us

Coopers Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Coopers Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, weve brought the Napa Valley experience to our guests and Wine Club members, and now with Piccolo Buco by Coopers Hawk, were bringing the vibrant flavors of Rome to them as well. Together, were creating a lifestyle brand like no other.

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About the Company

C

Cooper's Hawk Winery & Restaurants, Inc.

After four years of planning and construction, Cooper’s Hawk Winery & Restaurant opened in 2005 in Orland Park, a south suburb of Chicago. The concept was unique. We would create a signature menu with a selection of dishes designed to pair perfectly with our own Cooper’s Hawk wines, made in our own private winery. With sophisticated food and exceptional wines, our concept was born.

The Cooper’s Hawk concept includes four distinct components: an upscale casual dining restaurant, full-service bar, private barrel-aging room, and Napa-style tasting room and retail gift store…all under one roof. Each Cooper’s Hawk location is distinctive in layout and décor, but carries the same warmth and elegance that guests have come to expect.
INDUSTRY
Restaurant/Food Services
FOUNDED
2005
WEBSITE
https://www.coopershawkwinery.com/