Host (Silver Reef Craft and Kitchen) Category: Food and Beverage
Status: Non-Exempt
Reports To: Silver Reef F&B Manager Job Description The primary responsibility of the Host/Hostess is to welcome our guests when they arrive in our restaurant and start them off with a positive dining experience. Hosts/Hostesses need to be able to work quickly and efficiently on tasks to ensure a pleasant atmosphere for our guests. They should always show true hospitality to our guests and maintain a positive attitude towards co-workers. Benefits - Medical
- Dental
- Basic Life Insurance (included with the dental plan)
- Vision
- Short-term Disability
- Combo plan covering accidents, hospitalizations, and critical illnesses
- Paid time off
- Voluntary life insurance
- Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)
Location In-person in St. George UT, 84790: Reliably commute or plan to relocate before starting work (required). Responsibilities - Seating restaurant guests by seating each section fairly and consistently to ensure customer service standards are maintained.
- Must have knowledge of the menu and additional products that are served, including all beverages and daily specials.
- Handle cash transactions with customers and collect payment
- Issue receipts, refunds, change, and tickets.
Team and Guest Relations - Provide excellent guest service to all guests and ensure the same for all team members.
- Perform guest service duties as requested.
- Maintain a fast pace for customer service needs.
- Be a team player and proactively assist other colleagues.
Skills / Experience - Must be at least 18 years of age.
- Good communication and customer service skills are essential for this position.
- Ability to read and comprehend simple instructions.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization and to carry out simple one or two-step instructions.
- Health Card and Alcohol Awareness Card required.
Physical Requirements - Must be able to stand and walk swiftly for extended periods of time.
- Must be able to bend to obtain items near the floor.
- Must be able to lift up to 50 lbs. with or without assistance.
This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values - Service – Personalized, warm, and consistent exceptional customer service.
- Value – Committed to deliver quality products for affordable prices.
- Growth – Promote personal development and professional growth for all team members.
- Family – Foster a family-like environment with guests and team members alike.
- Passion – Work with passion and enthusiasm every day.
|