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Description
Job Summary:
Bourbon & Bones Lounge- Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment.
Duties/Responsibilities:
- Greet guests in a friendly and professional manner and escort them to their table.
- Manager reservation, ensuring that tables are available for guests at the desired times.
- Answer incoming phone calls and respond to guest inquiries and requests.
- Maintain an accurate waitlist and communicate wait time to guests, as necessary.
- Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
- Monitor the dining room to ensure that all guests are comfortable, and their needs are being met.
- Provide accurate information to guests regarding our menu offerings, specials, and promotions.
- Follow safety and sanitation protocols, including maintaining a clean and organized work area.
- Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately.
- Performs other related duties as assigned.
Requirements
Required Skills/Abilities:
- Excellent interpersonal and strong communication skills
- Well-organized with ability to take and place food and beverage orders accurately.
- Extensive knowledge of our menu offering and the ability to make recommendations to guests.
- Ability to work in a fast-paced environment.
- Ability to work quickly and efficiently.
- Ability to work well as part of a team.
- Must be available to work evening, weekends, and holidays.
- Must have a valid Food Handlers Certification
- Ability to operate point-of-sale systems- Aloha, Hot schedule and Paylocity.
Education and Experience:
- Must be at least sixteen years old.
- Minimum of 1 years of experience as a host/hostess in a fin dining restaurant or similar environment preferred, but not required.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Benefits & Perks:
- Accrual up to 40 hours of PTO
- Dining Discounts- 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
- Corporate Shoe Program through Shoes for Crews and Skechers
- Competitive Pay
- Flexible Scheduling
- 401(k)
Full- Time employees are eligible for the following additional benefits:
- Medical & Prescription
- Dental & Vision
- Health Saving Account (HSA)
- Wellness Program
- Discount Pet Care Plan