Host- Noggin Room

Hotel Investment Services

  • Petoskey, MI
  • 13 days ago

    Highlights

    As first point of contact here at the iconic Noggin Room, our hosts set the stage for a great guest experience. Communicate effectively with servers, bar, kitchen and management on level of business.

    Numbers & Facts

    LocationPetoskey, MI

    Description

    Host

    Department: Food & Beverage

    Reports to: General Manager

    Job Type: Part Time

    Job Summary:

    First impressions count! As first point of contact here at the iconic Noggin Room, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!

    Duties & Responsibilities:

    • Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome

    • Engage guests in conversation as you seat them

    • Provide menus, water service and introduce the server to their guests

    • Manage wait lists during volume to set guest expectations

    • Speak courteously when answering the telephone

    • Communicate effectively with servers, bar, kitchen and management on level of business

    • Ensure all guests are sincerely thanked as they leave

    • Bus and prep tables for service, clearing dishes and glassware and resetting as needed

    • Answer phone calls and make reservations

    • Maintain clean and organized entryway, dining room and public areas

    • Communicate effectively with servers, bar, kitchen and management on level of business

    Qualifications:

    • Must be at least 16 years of age

    • Must be able to work weekends and holidays

    • Must be able to stand for at least 5 hours at a time

    • Basic computer skills required

    • Excellent customer service and phone skills

    Benefits:

    • Part Time Benefits: Earned Sick Time (based on eligibility) - 401k with match – Dining and Lodging Discounts

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