Join our team at The Original Pancake House!We are seeking a welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. Hosts at OPH earn tips as part of our service team.
Key Responsibilities:
- Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
- Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
- Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
- Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
- Service Assistant: Hosts will assist in anything service related. Refilling coffee and water, bussing and clearing tables, cleaning and setting tables and more.
Qualifications:
- Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
- Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
- Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
- Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
- Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
Complete our short application today!
Looking for an exciting career with a young and growing company?
Look no further than BTE Management!
As an ownership group with restaurants across the country, we have a proven track record of industry excellence and successful expansion.
We are franchise owners of The Original Pancake House, a breakfast concept that has set the standard for what a quality breakfast experience should be.
BTE Management is always on the lookout for incredible people. We are committed to providing a thriving work environment through our workplace culture, training systems, internal career advancement as well as a product you can always be proud of.
We are committed to paying industry leading wages, bonuses, and benefits. We also offer all full-time employees company sponsored health insurance and 401K in addition to paid time off for all employees.
Come join our great team and grow with us!